Scope of Position
Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The District Sales Operations role supports all Business Development efforts in the district.
Reports to District Sales Manager
Key Deliverables
Sales Support
- Support and attend weekly district sales meetings
- Manage and distribute sales leads
- Organize Sales training sessions for your district
- Manage company visitors and arrange meeting schedules with sales team
Customer Retention and Development
- Work hand-in-hand with the account management team to manage and execute various internal processes to ensure the customer's service expectations are met
- Examples for such processes are shipment racking, quoting, and customer business reviews
Reporting
- Deliver reporting on a frequent basis to support sales initiatives and data integrity
- Provide and manage reporting and visibility tools to the customer
- Local expert and advocate of Sales Enablement tools
Bids
- Facilitate bid organization and responses for region’s bid owners (Executive summaries, qualitative responses, formatting, deadline management, accuracy of response, etc.)
- Local expert on bid management and facilitation
Events
- Coordinate and deliver customer-facing district events for the Business Development teams
- Analyze and deliver survey responses
Marketing
- Local expert and advocate of templates and branding guidelines
- Support local marketing needs
- Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations
Personal Growth
- Attend training and development sessions to understand the requirements of Sales and Sales Operations
- Work closely with Regional Sales Operations and GEO Sales Operations
- Take on additional assignments, as required, in support of Business Development in the district/region
- Must be proficient in Microsoft Office Suite - PowerPoint, Word, Excel, Outlook, etc.
- The ability to work off-site for local events
- The ability to travel for trainings
- Strong problem solving, organizational, and interpersonal skills
- Ability to work productively both individually and in a team environment
- Sense of urgency for goal achievement
- Strong grammar and writing skills
- Self-motivated with ability to work in a fast paced and constantly changing environment
- Strong rapport and relationship building focused
- Empowered to make quick decisions in response to changing conditions
- Influences others to action
- Timeliness and accountability for results
- Attention to detail
- Strong communication and public speaking skills
- Fluent in English
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus