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HYHyperiongrp logo

Hyperiongrp

London - One Creechurch Place, United Kingdom

Claims Executive - Commercial & Schemes.

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, we do more than handle claims. We help our clients recover from unexpected challenges and get back to doing what they do best. We're looking for an experienced Claims Executive to join our established team in London. This is an opportunity to manage complex commercial claims, build trusted client relationships and make a genuine difference when clients need support most. Location: London Working Pattern: Full-time, permanent | Hybrid (2-3 days per week in the office) What You'll Be Doing Taking ownership of commercial claims from notification through to settlement. Managing complex and high-value claims, providing expert guidance and support throughout. Acting as a trusted adviser and advocate for clients during the claims process. Negotiating with insurers to achieve the best possible outcomes. Building strong relationships with clients, insurers, loss adjusters and legal partners. Identifying trends and opportunities to improve claims outcomes and reduce risk. Supporting and mentoring less experienced team members. Representing the claims function internally and externally. What We're Looking For Strong commercial insurance claims experience within a broker environment. Excellent understanding of insurance policies, coverage and claims processes. Proven ability to handle complex claims and negotiate successful outcomes. Exceptional relationship-building and stakeholder management skills. A client-first mindset with a passion for delivering outstanding service. Confidence, resilience and the ability to remain calm under pressure. Experience supporting or mentoring colleagues. Qualifications GCSE Maths and English (or equivalent). A Levels (desirable). CII and/or CILA qualifications (desirable). BDMA qualification (desirable). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Pay
Not stated
Where
London - One Creechurch Place, United Kingdom
Work
Not stated
Type
Not stated
Posted
2 Nov, 2026
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