About us: Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. The role: Are you passionate about creating workplaces that work brilliantly for the people who use them? We’re looking for an Operations Advisor – Workplace & Employee Experience to help deliver a seamless, engaging and effective workplace experience across our UK estate. Working within the Operations team, you’ll take a hands-on role across workplace services, supplier management, reporting, systems and improvement initiatives, helping us continually evolve the experience we provide for our people and clients. It’s a varied role, combining day-to-day workplace operations with projects and longer-term improvements. You could be analysing workplace data, working with a supplier, coordinating an office move or supporting changes to the way our spaces are designed and used. You’ll be responsible for: Supporting the delivery of employee-facing workplace services across our UK estate. Taking ownership of lower-tier service contracts, monitoring supplier performance and service quality. Working closely with suppliers, tracking performance against agreed standards and maintaining accurate records. Producing reporting and analysing data to generate workplace insights and identify opportunities to improve our services. Supporting financial processes, including purchase orders, invoices and budget and cost tracking. Helping maintain governance frameworks to support consistent and compliant service delivery. Supporting workplace design and change initiatives, coordinating suppliers and activities while minimising disruption to the business. Helping manage workplace environments and services, including wellbeing spaces, the Fitness Centre and artwork across the estate. Supporting workplace and building systems and maintaining information on platforms including Glider and BIM/Revit records. Managing workplace processes including storage, neighbourhood space allocations and drawing updates. Taking ownership of workplace moves in line with our workplace principles. Supporting the ongoing development and implementation of workplace policies, processes and principles. What we're looking for: We’re looking for someone who understands that a great workplace is about more than the physical environment. It’s about how spaces, services, suppliers, systems and processes come together to create a positive experience for the people using them. You’ll be organised, proactive and comfortable balancing operational detail with the bigger picture. You’ll enjoy working with data and suppliers just as much as collaborating with colleagues and finding practical ways to improve how our workplace operates. Experience in a workplace, facilities or office services role, ideally within a professional services or legal environment. Experience supporting supplier and contract management, including working directly with vendors and monitoring service performance. Strong reporting and data analysis skills, with the ability to turn information into clear, actionable insights. Experience updating drawings using CAD. Experience supporting financial processes such as purchase orders, invoicing and budget tracking. Strong organisation and attention to detail, alongside a proactive and collaborative approach. A genuine service-focused mindset and an interest in continuously improving the workplace experience. What's on offer: Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include: Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessments Finance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services Family & Lifestyle Electric car and cycle to work schemes Emergency family care Additional holiday/birthday leave. Maternity/paternity/shared parental leave Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks) If you think this role would suit you, please click apply below. We look forward to hearing from you! Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles). This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future. This is Linklaters. Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of “@linklaters.com”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at www.linklaters.com/careers. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent. As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.

Operations Advisor - Workplace Experience.

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