๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฏ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฏ๐ฌ-๐ฑ๐ฌ ๐๐ฃ๐)
Experience: 10+ yrs
Location: Pune Maharashtra
As a Manager Field Application Engineering, you will lead a highโperforming team of application engineers, driving technical support and solutions for our semiconductor portfolio in Pune, Maharashtra. You will own the endโtoโend customer engagement process, from preโsales technical validation to postโsales enablement, ensuring rapid resolution of complex issues and fostering deep relationships with key customers and OEMs. You will collaborate closely with product management, marketing, and sales to shape product roadmaps, validate new features, and deliver compelling technical presentations that translate engineering value into commercial win. You will also mentor and develop talent, create knowledge management processes, and continuously improve the field engineering practice to maintain market leadership in microcontrollers, microprocessors, and SoC solutions.
Requirements
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โข Lead, coach, and develop a heterogeneous crossโfunctional team of field application engineers in Pune.
โข Provide expert technical support for microcontroller, microprocessor, and SoC product lines to customers, distributors, and OEM partners.
โข Conduct technical preโsales reviews, proofโofโconcepts, and product demonstrations to drive conversion and upsell opportunities.
โข Develop and maintain technical documentation, white papers, training materials, and knowledge base content for both internal and external audiences.
โข Act as the escalation point for critical customer issues, coordinating with R&D, QA, and product development to ensure timely resolution and release.
โข Collaborate with marketing to design marketโspecific case studies, webinars, and events that showcase product capabilities.
โข Track field support metrics, analyze trends, and report on KPIs to senior leadership, recommending process improvements.
โข Drive continuous learning initiatives, including certifications, workshops, and conferences to keep the team at technology cutting edge.
โข Manage budgets, forecasts, and resource allocation within the field engineering domain.
โข Foster a culture of innovation, ensuring that field insights feed back into product enhancement and roadmap planning.
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โข 10+ years of experience in field application engineering within the semiconductor industry, with a strong background in microcontrollers, microprocessors, and SoCs.
โข Proven track record of leading and scaling highโperforming engineering teams in a fastโmoving technology environment.
โข Deep technical expertise in embedded systems, DSP, lowโpower design, and hardwareโsoftware integration.
โข Excellent communication and presentation skills, able to translate complex technical concepts into business value for diverse audiences.
โข Demonstrated ability to manage multiple customer engagements simultaneously while meeting stringent SLAs and service standards.
โข Strong analytical mindset, comfortable with dataโdriven decision making and rootโcause analysis.
โข Experience with customerโcentric processes, such as preโsales support, postโsales enablement, and lifecycle management.
โข Familiarity with industry tools, such as FPGA design suites, simulation, and hardware debugging platforms.
โข Proficiency in English (verbal and written) and familiarity with the local Pune/India market dynamics.
โข Bachelor's or Masterโs degree in Electrical Engineering, Electronics, Computer Engineering, or a related field.