Compensation: $59,500 - $75,900 Compensation Type: Salary Employment Type: Regular Grade: E08 Position Summary The Web Content Administrator supports the day-to-day operation, maintenance, and quality assurance of Central New Mexico Community College’s public website and related digital properties. Reporting to the Art Director and under the guidance of the Senior Information Architect and UX/UI Development Manager, this position is responsible for implementing approved website updates, maintaining content accuracy, improving accessibility, resolving content-related issues, and ensuring adherence to established web, editorial, accessibility, and brand standards. The successful candidate will possess excellent customer service, communication, editing, and troubleshooting skills, along with strong attention to detail and a commitment to accessibility, quality, and continuous improvement. Duties & Responsibilities Create, edit, publish, and maintain content across CNM's public website using the Content Management System (CMS). Implement approved content updates, page modifications, file replacements, and website enhancements according to leadership guidance and established processes and institutional standards. Format, edit and optimize content and media using web writing best practices, plain language principles, and brand compliance, ensuring accurate, consistent, and readable content through established editorial and media guidelines. Maintain website content, templates, and components in accordance with established governance standards. Troubleshoot content-related CMS issues and resolve problems within the scope of the position. Perform routine quality assurance reviews to identify broken links, outdated information, formatting issues, missing assets, accessibility barriers, and other content-related problems. Conduct accessibility reviews using automated testing tools and manual review methods. Remediate accessibility issues on webpages, documents, images, forms, and other digital content. Ensure web content aligns with WCAG accessibility standards, institutional accessibility guidelines, and digital usability best practices. Document maintenance activity, track, prioritize, and resolve quality assurance and accessibility issues through established workflows. Provide responsive professional stakeholder support by clarifying requests, communicating expectations, and preparing complete, accurate content for publication. Escalate requests involving governance, information architecture, content strategy, or complex website decisions to leadership when appropriate. Performs other related duties as assigned. Minimum Qualifications: Associate degree in Communications, Marketing, English, Journalism, Information Systems, or a related field AND Two (2) years of experience maintaining or administering website content in a CMS. Preferences Experience maintaining content for a large, complex website in higher education, government, nonprofit, healthcare, or another large organization. Knowledge of web accessibility standards and best practices, including WCAG. Familiarity with UX/UI principles, HTML/CSS, workflow systems, and SEO tools EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. Questions about the role or application process? Call our Talent Acquisition team at 505‑224‑4600. As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community. For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home. Review our summary of benefits CNM offers a wide range of competitive benefit plans to meet the needs of its employees and families, including: Health, Dental and Vision Insurance Life Insurance Long-Term Disability Flexible Spending Accounts (FSA) Dependent Care Reimbursement Employee Assistance Program Retirement Plans and Savings Generous Paid Time Off Paid Holidays Educational Benefits We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits. Professional Development Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded. Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion. Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.

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