Sometimes referred to as Home Chef’s operations “SWAT” team, the Ops Ex team works on cross-functional initiatives that help to define the future state of the operations organization. The team prides themselves on being great problem solvers and thought partners. The Ops Ex team is a key partner to the fulfillment team, creating and maintaining technologically-driven tools to enable more efficient processes, and serving as the operations organization’s center for strategy development.
The Operations Excellence Analyst helps lead the strategy function, and the ‘digital SWAT’ function, which runs KPI reporting, demand forecasting, procurement excellence and data analytics. The Analyst Is responsible for supporting the priorities and expectations of the team, delivering strategic recommendations, and acting as a key subject matter expert and partner to fulfillment teams.
Detailed Responsibilities
Strategic Project Work
- Own high priority project work as necessary. Includes analysis, project management, and strategic recommendations
- Support 3rd party vendors with tools and guidance to coordinate delivery between sites and customers
- Continuously optimize production plans and planning tools to support plant function
Data Analysis & Reporting
- Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)
- Find innovative ways to make data actionable for our production teams - build processes to better collect, store, and visualize operational data in a meaningful and impactful way
- Enable data-driven decision making by reporting on core KPIs and performing ad-hoc analyses
Setting strategic priorities
- Oversee fulfillment KPIs & reporting; use data to identify highest-impact project work
- Help team to structure project work and deliver clear, data-driven recommendations
- Drive project work from strategy to project recommendation and partner with CI team for implementation with the fulfillment teams.
Collaboration with operations technology team
- Develop V1.0 of tools and reporting to support efficiency and quality improvements at the plants
- Act as conduit between plants and IT for targeted quick support and results
- Partner with operations technology team as business lead in the development of technology-driven applications to implement in the plants
This position requires 10% travel.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
- Completion of a four-year degree program in a related field: Science, Technology, Engineering, and Math Preferred
- 2+ years work experience in operations, management consulting, or data analysis role
- Excellent analytical skills; strong capabilities in Excel, Google Sheets and Google Scripts.
- 1+ years of experience with Javascript, HTML, CSS & common coding languages
- Continuous improvement mindset
- Strong prioritization and project management skills
- Excellent communication skills, with experience creating buy in with a range of stakeholders such as hourly employees, customers, suppliers, and executives
- Proactive in identifying problems and finding innovative solutions
- Ability to understand the big picture as well as exceptional attention to detail
- Skilled at dealing with ambiguity and working in a fast-paced environment
- Experience spearheading execution on large-scale, high-impact projects
- Experience in a fast-paced, high-growth environment
More About Us
Perks and Benefits
- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
How We Work Together
We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.
We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.
We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.
Be at Home at Home Chef
We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.
We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at [email protected].
Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.
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