Introducing TechPoint
TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey.
We are looking for a motivated and organised Apprentice Sales Administrator to join our team within a fast-paced Electronics Manufacturing Services (EMS) environment. This is a great opportunity to gain hands-on experience in sales support, customer service, and commercial operations while working towards a recognised qualification.
You’ll play a key role in supporting the account management team with day-to-day administrative tasks, helping ensure smooth communication with customers and efficient processing of orders and enquiries.
The Role
Responsibilities
· Support the account management team with order entry and updates in internal systems
· Maintain accurate customer records and documentation
· Liaise with internal departments (e.g. production, procurement, engineering) to track order progress
· Help manage customer enquiries and ensure timely responses
· Support the preparation of sales reports, forecasts, and presentations
· Monitor email inboxes and respond or escalate queries as appropriate
· Assist with scheduling meetings and maintaining calendars
· Provide reception cover during lunch breaks and annual leave
· Learn and follow company procedures, quality standards, and compliance requirements
What You’ll Learn
· End-to-end sales order process within an EMS environment
· Customer relationship management and communication skills
· Basics of electronics manufacturing and supply chain processes
· Use of ERP/CRM systems
· Commercial awareness and business operations
About you
· Strong attention to detail and good organisational skills
· Good written and verbal communication
· Basic IT skills (Microsoft Office, especially Excel and Outlook)
· Willingness to learn and take initiative
· Positive attitude and strong work ethic
· Interest in business, sales, or administration
· Commitment to completing an apprenticeship programme
Why us?
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare
- Health cash plan
- Company sick pay
- Bonus Scheme
- Life insurance of 4 x your annual salary
- Up to 5% employers pension contribution salary sacrifice
- Option to buy up to 5 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- Tastecard discounts
- Free parking