RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an Account Manager you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote position open to candidates based in Uzbekistan.
What You’ll Do:
- Maintain and develop relationships with existing partners (tour operators, travel agencies, travel management companies, OTAs), aiming to increase their performance and sales;
- Collaborate with the sales team to identify and grow new business opportunities within the assigned territory.
- Provide system training, onboarding, and product support for existing and new partners;
- Position and promote the brand within the travel trade through ongoing product presentations and industry networking events;
- Address and resolve incident issues, ensuring high-quality partner support at all times;
- Oversee and ensure accuracy of payments and transaction processing with partners;
- Provide regular, comprehensive reporting through CRM and internal company systems.
Requirements
- Relevant Experience. Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry;
- Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
- Languages. Fluency in Uzbek; English – Upper-Intermediate (B2) or higher for business communication;
- Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
- Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Benefits
- Flexible schedules and opportunity to work remotely;
- Ambitious and supportive team who love what they do, appreciate each other, and grow together;
- Internal programs for adaptation and training, development of soft skills, and leadership abilities;
- Partial compensation for participating in external training and conferences;
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
- Corporate prices on hotels and travel services;
- MyTime Day Off - an extra non-working day without loss of compensation.
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