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YAYakimacounty logo

Yakimacounty

Yakima County Courthouse, United States of America

Human Services Manager II.

FULL TIMEREMOTE$7,401–9,386/MO
Note: Current Employees must use the Workday Job Hubs career section to apply for this position. The mission of Yakima County Government is to provide accessible, responsive and responsible public service through leadership and teamwork committed to understanding and meeting public needs. Our Values: Integrity Common Sense Innovation Accountability Position Data: Manager II-J23-U00-S Regular Exempt (ineligible for overtime) Overview: Pay Range: $7,401-$9,386 per month (Non-Bargaining Pay Plan, C45/C52 Step 1-13) Hiring Range: $7,401-$7,854 per month(Non-Bargaining Pay Plan, C45/C52 Step 1-4 DOQ) Job Closing Date: November 5, 2026 There is one Manager II opening with the Yakima County Human Services. This position’s work involves communication with Local, State, and Federal government employees, members of the general public, Coordinated Entry participants, Yakima Homeless Coalition participants, Behavioral Health and Substance Use Disorder participants, homeless response system/behavioral health system/youth systems of care/domestic violence response stakeholders, program managers, sub-recipients, vendors and their employees regarding the Yakima County Human Services Department. The person in this position must be able to establish positive relationships with entities who interact with the Human Services Department. Must use excellent interpersonal and professional skills to clearly communicate, overcome barriers, understand systems and relationships, and solve problems effectively. Benefits included in position: -Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD) -Retirement Benefits -Paid Vacation -Paid Holidays -Paid Sick Leave Note: This is a Non-Bargaining Unit Position This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections) Responsibilities: Essential Duties: Data Coordination Compliance for Grantor Ensures departmental compliance with all data‑related requirements tied to state and federal funding, including HMIS utilization, privacy standards, reporting timelines, and documentation obligations. Works closely with staff to ensure data-driven decision‑making and system accountability. Data Presentation for Community Partners Prepares and delivers clear, accurate, and meaningful data reports, presentations, and analyses to elected officials, community partners, subgrantees, and other stakeholders. Translates complex HMIS, program, and performance data into accessible materials that support decision‑making, public understanding, and collaborative system planning. With director, represents the department at meetings, hearings, and workgroups to communicate findings and promote transparency. Request for Proposal support Takes strategic priorities from Director of Human Services and develops, coordinates, and administers Requests for Proposals (RFPs) for community contracts, including structuring application processes, issuing and promoting RFPs, providing technical assistance to applicants, summarizing submissions, preparing recommendations with director, and presenting outcomes to leadership for award decisions. Ensures that RFP processes follow federal, state, and county requirements, and that contract scopes of work, deliverables, and performance standards align with departmental goals and legal obligations. Manager Duties, Hiring and Supervision Assists director with recruitment, hiring, onboarding, training, supervision, and evaluation of departmental staff. Assigns and monitors workload, provides coaching, manages performance concerns, documents issues, and implements disciplinary actions as needed. Ensures staffing levels and skills support departmental operations, outreach efforts, and data coordination functions. HMIS Data Analysis for Strategic Objectives Analyzes HMIS and related program data to evaluate performance, identify trends, support funding decisions, and guide strategic planning. Produces dashboards, reports, and other analytics that support improved service delivery and compliance with grant expectations. Works collaboratively with subgrantees and internal staff to interpret results and develop recommendations. Contract Auditing Supervises and conducts auditing of subgrantee reimbursement requests. Works with director to fulfill risk assessment and monitoring plan requirements from grantor. Conducts contractor, subgrantee, and internal program performance, including financial documentation, HMIS data accuracy, compliance with state and federal contract requirements, and adherence to reporting timelines. Identifies gaps, inconsistencies, or risks and develops corrective action plans. Coordinates with staff and external partners to ensure follow‑through and supports continuous quality improvement. Contract Deliverables Complaint Resolution Receives, investigates, and responds to complaints or allegations of contract breach, service concerns, or program deficiencies related to subgrantees, community providers, and departmental programs. Ensures issues are documented, evaluated, and addressed in accordance with laws, regulations, policies, and contract terms. Provides recommendations to director for resolution and supports corrective actions chosen by director when applicable. HMIS Training and Support for Sub-Grantees Provides training, guidance, and technical assistance to subgrantees and departmental staff on HMIS use, privacy requirements, data entry standards, and reporting expectations. Ensures users are up‑to‑date on training obligations and that documentation meets federal and state requirements. Supports troubleshooting and continuous improvement in data systems. Human Services Department-wide Outreach The Human Services Department conducts occasional all-hands outreach projects in the community. Supports departmentwide outreach initiatives, including fieldwork, engagement with vulnerable populations, coordination with emergency response partners, and participation in community events. Other Duties Performs other duties as required. Education & Experience: Bachelor's degree: Type of degree: Data Sciences, Social Sciences, Natural Sciences, Sociology, Psychology, Public Health AND Five (5) years of progressively responsible experience working with health care or social service providers, including four years in a supervisory and managerial capacity, OR an equivalent combination of education and experience which provides knowledge, skills and abilities sufficient to successfully perform the essential duties of the job. Required: Valid WA State Driver’s License and proof of insurance, if requested. Successful completion of a financial and criminal background investigation and general employment verification. Successful completion of specialty training and/or possession of specialty related certification is required within six months of appointment. This may include one or more certifications such as: Homeless Management Information System (HMIS) New User Training Preferred: Nine (9) years of progressively responsible experience working with health care or social service providers. Experience preparing Memorandums of Understanding (MOUs) for legal review and contracting with service providers and contracted labor. Experience in governmental strategic planning and research-product delivery. Experience building communication tools between community providers. Working on community projects that explore behavioral health, substance use disorder, and homelessness. Experience coordinating community-based services that improve access to referral pathways. Certification in social/behavior research to benefit contracted services strategy toward community goals. Government and/or non-profit experience; Experience using Microsoft Word, Excel, Teams, Outlook; JotForm, WizeHive and Tableau Equipment Used: Computers, telephones, printer, photocopiers, webcam equipment, projector, screens, cell phone, other basic office equipment, and operation of a passenger vehicle. Working Conditions: This position is rated as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Environment: moving/mechanical parts. Physical Demands: carrying, handling, lifting, sitting, standing, walking, fingering, talking, and visual acuity. Knowledge: Contracting principles and techniques; Terminology, laws, rules, and regulations governing area of assignment; Technical program development methods and techniques; Operational methods, principles, issues and service standards of the area of assignment; Grammar, spelling and punctuation; Computer applications and systems; Subject matter expertise regarding human services, homelessness, and behavioral health; Supervisory theories, practices and principles; Public sector financial management, accounting and budgeting theories and principles; Terminology, laws, rules, and regulations governing area of assignment; Project management, public administration and organizational management theories, practices and principles; Customer service techniques and team building concepts; and Understanding / implementation and deployment of employee and employment work rules and conduct under Yakima County procedure. Skills (and abilities): Using a personal computer and related software applications, and operating basic office equipment Determining priorities and making critical decisions; developing initiatives and projects; Supervising, teaching, coaching, monitoring and evaluating the work of staff; Developing, writing, applying and implementing County and departmental policies and procedures; Solving problems, resolving conflict, and building teams; Applying principles of financial and resource management in budgeting and contract negotiation; Giving presentations, public speaking, and facilitating meetings; Researching, enforcing, and mediating laws, codes, ordinances, and regulations; Providing technical expertise in area of responsibility; Establishing and maintaining effective interpersonal relationships with County and other officials, at all organizational levels and with the public; and Communications, oral and written, sufficient to exchange or convey information and to give and receive work direction “AN EQUAL OPPORTUNITY EMPLOYER” Minorities, Females, Protected Veterans and the Disabled are encouraged to apply. Yakima County ensures equal employment opportunities regardless of a person’s age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish the information. Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information. Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service or contact your federal loan servicer. In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States. Yakima County is an E-Verify Employer. Yakima County is one of the largest employers with over 1,000 employees providing services in all areas of law and justice, corrections, administration, public services and social services. Work locations are throughout the Valley and vary based on department. Check out the County’s website at www.yakimacounty.us for more information. Eligibility for benefits are dependent upon Collective Bargaining Agreements (CBA) and if your position type is full-time, part-time, or intermittent. Medical, Dental, Prescription and Vision Coverage Basic Life and Long-Term Disability Insurance Coverage Employee Assistance Program (EAP) Health Reimbursement Account (HRA- VEBA) Health Savings Account (HSA) Flexible Spending Account (FSA) Voluntary Benefits – vision, term life, critical illness, disability and other insurance plans Washington State Retirement Plan (DRS) 457 Deferred Compensation Program (DCP) Paid Vacation, Paid Holidays and Sick Leave Click here for a full list of Yakima County Benefits Located in Central Washington, Yakima County is large (4,200 square miles) and diverse. Residents enjoy 300 days of sunshine each year and four distinct seasons. Yakima County is ranked first in the state in agricultural production, and is one of the top five areas in the nation in production of specialty crops. Irrigated farmlands and rolling foothills provide a backdrop to the nearby Cascade Mountains. Around 70 percent of the County’s 226,000 residents live in its 14 cities, towns and urban growth areas. The unique blend of rural and urban lifestyle choices offers a quality of living unsurpassed in the Northwest. Learn more at www.visityakima.com Looking for an exciting career with the Yakima County Sheriff's Department? To apply as a Lateral Deputy Sheriff, Click here To apply as an Entry Level Deputy Sheriff or a Law Enforcement Dispatcher, you must go through Public Safety Testing.
Pay
$7,401–9,386/mo
Where
Yakima County Courthouse, United States of America
Work
Remote
Type
Full time
Posted
29 Oct, 2026
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