About CORE Transformers:
Founded in 2021, CORE Transformers is a premier supplier of electrical transformers. Our leadership team brings nearly a century of collective experience building and running high-performing businesses, and in just a few years CORE has outpaced many competitors in revenue and size. We pair big-business vision with a small-company culture where everyone pitches in, and we are focused on becoming North America’s leading transformer supplier.
The Inside Sales Representative supports the Power Division for CORE Transformers. This is an exciting new division and this role will initially be a hybrid role balancing work from home and a temporary office space. Once the facility construction has been completed - this role is expected to report to work on-site, daily at the Rhome, Texas location.
Job Summary:
The Inside Sales Representative is a driver of CORE’s customer growth and a first point of contact for the customers who keep our business moving. This role grows sales with existing customers, partners closely with the Outside Sales team, identifies new opportunities, and owns quotes from initial contact through purchase order close. Speed, accuracy, and genuine relationships set CORE apart, and this role delivers all three every day.
This role succeeds through teamwork. At CORE, every inquiry matters, whether the account is assigned to you or not. Inside Sales Representatives help answer phones and assist customers who walk in, call, email, or submit a request through our website. The mission: make every customer interaction fast, accurate, and personal, so CORE becomes their first call.
Key Responsibilities:
Quoting & Order Execution
- Respond quickly to customer inquiries, gather requirements, check inventory, and quote the most suitable solution.
- Own each quote from initial contact through purchase order close, following up consistently to move opportunities forward.
- Problem-solve creatively when a standard product doesn’t fit, working with internal teams to quote a workable solution.
- Book orders with clean, complete, and accurate documentation, and hand them off to the appropriate team without gaps.
- Maintain accurate customer, quote, and order records in CRM/ERP systems.
Customer Communication & Relationships
- Deliver professional, courteous communication by phone, email, and in person, with strong phone etiquette on every call.
- Turn one-time buyers into long-term customers by learning their needs, delivering on commitments, and earning their trust.
- Identify opportunities to grow sales with existing customers and uncover new business.
- Keep customers informed and ensure no communication falls through the cracks.
Teamwork & Collaboration
- Partner closely with Outside Sales to support accounts, share customer insight, and pursue opportunities together.
- Answer phones and assist walk-in, phone, email, and website inquiries regardless of account ownership.
- Coordinate with Operations, Project Management, and Customer Service to ensure orders are fulfilled accurately and on time.
- Continuously build product and industry knowledge; welcome feedback from peers and managers.
Required Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Communications, or related field preferred, but not required. Previous sales experience is not required.
- Experience in the electrical industry is required; prior transformer industry experience is preferred.
- Strong verbal and written communication skills.
- Highly organized and detail-oriented, with a commitment to accurate documentation.
- Comfortable working in a fast-paced, high-volume quoting environment.
Desired Skills & Competencies
- 1–2 years of sales or business development experience, preferably in a B2B environment.
- Experience in electrical, MRO, or similar parts-distribution industries.
- Relationship builder with a positive attitude and a strong sense of ownership.
- Team-first mindset; willing to pitch in wherever customers need help.
- Confident offering the best answer, not just the easy one.
- Proficiency with CRM/ERP systems (CORE uses NetSuite) and Microsoft Office; NetSuite experience a plus.
Additional or different duties may be assigned occasionally at employer’s discretion.
CORE Transformers is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.