Job Description: Role Title: Coding Support Officer Role Type: Permanent, Full-time Shift Details: Monday to Friday, day shifts only Department and Location: NSW Private hospitals -- Mater Hospital and Sydney Private Hospital Salary: Based on experience Welcome to the Mater, Sydney North Shore’s premier private hospital Join a team built on a proud legacy of world-class care, true compassion, and deep community roots. Founded by the Sisters of Mercy in 1906 and powered today by St Vincent’s Health Australia, the Sisters' spirit is our living heartbeat. As a leading regional centre for clinical excellence, we are renowned for our world-class maternity unit, next-generation surgical robotics, and leading-edge orthopaedic, spinal, and oncology care. Here, you will work alongside premier specialists in a modern, supportive environment that actively backs your professional growth and advanced clinical education. We are positioned just minutes from St Leonards, Wollstonecraft, and Crows Nest stations, with major Pacific Highway bus routes right on our doorstep. Whether you live locally or are traveling along the T1 or M1 corridors, your daily commute will be seamless. Read on to explore this exciting role and the fantastic perks waiting for you here. About The Role NSW Private Hospitals are seeking a motivated and detail-oriented Coding Support Officer (CSO) to join our Health Information Services (HIS) team at Mater Hospital & Sydney Private Hospital. This role is essential in supporting the Clinical Coding function to ensure the timely and complete processing of hospital separations. Working closely with the Manager HIS and Clinical Coding team, you will play a critical role in managing coding workflows, resolving documentation queries, and ensuring accurate and complete clinical information is available for coding. About You Experience in a hospital or health information environment (highly desirable). Understanding of health information systems (e.g. Webpas, deLacy – desirable). Monitor and manage outstanding clinical coding workloads and hospital separations. Liaise with Visiting Medical Officers (VMOs), Practice Managers, and external providers to resolve clinical documentation queries. Generate and analyse reporting systems (e.g. Webpas) to track and prioritise discharge coding. Support the coding team by coordinating outstanding documentation. Assist with internal and external coding audits, including system access and documentation retrieval. What we can offer you at the Mater Exceptional Rewards: Highly competitive base pay, plus exclusive not-for-profit salary packaging perks. Enjoy pre-tax savings on up to $15,900 for everyday living costs (mortgage, rent, bills) plus $2,650 for dining out and entertainment annually An Amazing Workplace: 82% of staff recommend our hospital as a great place to work (2026 Engagement Survey) For-Purpose Impact: Be part of a not-for-profit where surplus is reinvested into research & community care Maternity Excellence: Join Sydney’s top private service and the city’s unique private Lvl 4 Special Care Unit Surgical Innovation: Work in the only Aus member hub of the International Society of Orthopaedic Centres Oncology Leadership: Deliver cutting-edge cancer care backed by specialised & holistic wellbeing centres Safe Staffing: Work with peace of mind under an historic EA delivering mandated nurse-to-patient ratios Growth: Access world-class research funding & scholarships via The Friends of the Mater Foundation Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations Sponsorship / work rights for Australia Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role. Equal Opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community. How To Apply The closing date for applications is 9th November 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. Respectfully, this role is not open to recruitment agencies. Closing Date: 9 November 2026 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected] View Reconciliation Action Plan Code of Conduct: View Code of Conduct Set up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen. St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more. Click Forgot your password? from the Sign-in screen and follow the instructions to reset.

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