About Us Dyson is a leading technology company known for its innovative and pioneering products that redefine the boundaries of what's possible. Our commitment to pushing the boundaries of technology has made us a household name, and our retail stores play a crucial role in bringing the Dyson experience to our customers. About the Role A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and give our owners an amazing retail experience. They transform the retail space into an engaging theatre, unveiling the magic of our technology, and presenting the reasons why our machines stand out as pioneers in their field. Their mission is to convey the unique qualities and consumer benefits of Dyson products with utmost clarity and simplicity. This dynamic team stands at the forefront of our retail endeavours, frequently being the very first connection our customers have with Dyson. The significance of that inaugural interaction cannot be overstated; it's not just about making a sale, it's about sculpting a remarkable experience that is the start of a journey within our brand. Product Expertise: Become an authority on Dyson products, understanding their features, benefits, and applications. Share this knowledge with customers to help them make informed purchase decisions. Customer Engagement: Greet and assist customers with enthusiasm, providing a personalized and welcoming experience. Listen to their needs, answer questions, and offer tailored solutions. Sales and Product Demonstrations: Actively promote and demonstrate Dyson products, showcasing their unique features to drive sales and create excitement. Store Presentation: Maintain a clean, organized, and visually appealing store environment, ensuring products are well-displayed and easily accessible. Stock Management: Keep track of inventory levels, assist with restocking, and report any inventory discrepancies. Teamwork: Collaborate with colleagues to ensure a seamless customer experience and work with external retail partners to create best-in class experiences. About You Are you passionate about cutting-edge technology and committed to delivering exceptional customer experiences? Are you enthusiastic and passionate about new technology and ready to engage in conversations with customers about how Dyson Technology can benefit them? Are you ambitious? Do you have a passion for best in-class customer experience? If so, you might be the perfect fit for the Dyson retail expert role. Benefits 27 days on annual leave (pro rata) Access to competitive pension scheme Access to private medical care Life assurance Cycle to work scheme Tastecard discount Amazing discounts on Dyson products Optical Plan Lunch allowance (pro rata) #LI-SK1 Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

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