We are searching for an Office Administrator / Assistant to join our team. The Office Administrator /Assistant will serve as a trusted administrative support including office management, scheduling, and other administrative activities. This position is an in-office position and reports to the Director of Resource Management & Compliance.
Responsibilities
- General Admin duties:
- Greet and screen callers and visitors and direct them to the appropriate person or area
- Answer & manage general incoming calls to the firm on company phone lines - listening to voicemails and following up as needed
- Managing company online faxing
- Handle admin & program-related mailings (Scanning, filing, & mailing)
- Handle supplies and the delivery of the company equipment
- Work with Resource Director to make company office purchases as needed
- Create, read, analyze, file, retrieve and organize organizational documents, invoices, and orders
- Prepare monthly calendars, reports, and invoices
- Organize, reserve, and oversee conference room assignments.
- Coordinate lunches and dinners with business clients as directed
- General office upkeep
- Employee Onboarding / Ongoing / Offboarding Support:
- Facilitate Employee Email, Laptop, and Access
- Ordering employee business card, and employee ID cards
- Support with offboarding admin tasks
- Support employees by
following up with IT
- Serve as support on payroll support activities
- Scheduling for a few Providers:
- Schedule, confirm, and reschedule appointments for our group of therapists.
- Report scheduling concerns to Program Director /
Resource Mgt Director
- Other duties as assigned.
Requirements
- Bachelor’s degree in a relevant field; preferably healthcare
- Proven work experience as an Office Assistant or Administrator (with scheduling experience).
- Previous experience in a doctor’s office preferred.
- Knowledge & Proficiency in Microsoft Office Suite
- Excellent verbal and written communication skills; must be a people person
- Very responsive & good problem-solving abilities
- Knowledge of basic office equipment such as copiers, fax machines, and printers
- Organizational skills and the ability to multitask are essential, as are self-motivation, critical thinking skills, and decision-making skills
- Having a working knowledge of Medicalincs HR platform (Bamboo HR) - preferred
- Reliable transportation needed; 5 days a week in-person at our Silver Spring, MD office
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with a reasonable notice.
Moderate degree of mental/visual stress involved. Concentrated periods of time spent using PC keyboard and viewing monitor. Will work some weekends, evenings or early hours to accommodate member needs.
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ABOUT MEDICALINCS
Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human-centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings and return on investment for our clients. Medicalincs launched in 2017, and we are located at Silver Spring, Maryland and serve the Maryland, District of Columbia, Virginia, and other States.
OUR MISSION: At Medicalincs, our mission is to link silos in the healthcare system -- to achieve the most cost-effective, high quality, and continually improved care delivery that preserves & saves lives!
OUR PHILOSOPHY: To make a difference, you need to be THICKE - Trusted, Hearty, Innovative, Committed, Kaizen & Equitable!