Müller’s Solutions is hiring an experienced ServiceNow Technical Consultant to join our team in Dubai. You’ll design, build and support ServiceNow solutions for enterprise clients across the region.
Key Responsibilities
- Configure and customise ServiceNow modules (ITSM, ITOM, HRSD, CSM or others, depending on the project)
- Develop server-side and client-side scripts: Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions
- Build and maintain workflows and Flow Designer flows, and Service Catalog items and record producers
- Develop and support integrations using REST/SOAP APIs, IntegrationHub, MID Server and import sets
- Build reports and dashboards (Performance Analytics is a plus)
- Take part in requirements workshops and turn business needs into technical designs
- Support upgrades, cloning, update set management and platform health checks
- Write technical documentation and provide L2/L3 support
Requirements
Requirements
- 4+ years of hands-on ServiceNow development and configuration experience
- Strong JavaScript, Glide API and ServiceNow scripting skills
- Experience across at least one major module (ITSM preferred)
- Solid understanding of ServiceNow data model, ACLs and security
- Integration experience (REST/SOAP, MID Server)
- Bachelor’s degree in Computer Science, IT or a related field
- Good communication skills in English; Arabic is a plus
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS), any module