Loews Coral Gables Hotel offers careers at a AAA Four-Diamond property in the heart of The Plaza Coral Gables. Team members support 242 guestrooms, four dining outlets, a spa, fitness center, rooftop pool, and 30,000 square feet of indoor/outdoor event space near Miracle Mile. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more Subsidized Parking Rates Complimentary meals in Team Member Café while working Benefits are subject to eligibility and may vary by position What We’re Looking For: A detail-oriented Turndown Attendant who takes pride in creating a serene and inviting atmosphere for our guests. You’ll be the finishing touch that transforms a guest room into a restful retreat, ensuring every detail reflects Loews Hotels’ commitment to comfort and elegance. Who You Are: Guest Experience Enthusiast: You love making guests feel cared for and welcomed. Detail-Driven Professional: You notice the little things that make a big difference. Proactive Problem Solver: You anticipate needs and act quickly to exceed expectations. Reliable Team Player: You thrive in a collaborative environment and support your team. Adaptable and Positive: You maintain a calm, upbeat attitude—even during busy shifts. Veterans and military spouses encouraged to apply. What You’ll Do: Prepare guest rooms for the evening by turning down bed linens, folding back covers, and fluffing pillows to create a welcoming atmosphere following hotel standards. Replenish guest amenities such as towels, toiletries, coffee supplies, and glasses. Perform light cleaning tasks, including removing trash, straightening up the room, and wiping down surfaces. Adjust room conditions for guest comfort, such as setting the room temperature, closing curtains or blinds, dimming lights, and ensuring the overall room is ready for the night. Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors. Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner. Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information. Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction. Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices. Maintain a positive attitude and professional conduct at all times. Comply with all other Housekeeping Department and hotel policies and procedures. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: High school diploma or equivalent work experience preferred. Previous experience in a cleaning role preferred. Previous experience in a hotel or resort environment preferred. Basic English skills preferred. Ability to walk, stand, reach and bend. Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift. Ability to work a flexible schedule, including weekends and holidays as required. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Turndown Attendant.

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