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Under general supervision, coordinates the intake and eligibility process. Assists the individual using services in obtaining services. Performs functional assessments and social histories. Convenes an Interdisciplinary Team. Facilitates the development of the Individual Service Plan. Establishes meaningful goals. Coordinates and monitors services in compliance with Administrative Rules, Services Management Plan, and other applicable policies and procedures. Measures progress toward goals. Maintains case files, correspondence and all other required data. Mediates conflicts and advocates for individuals using services.
Knowledge of:
o Intensive In-Home policies and procedures
o Clinical diagnosis and treatments
o Human services and MH/DD/SAS network
o Principles of choice, empowerment, and community integration
o Disability related income sources
o State Services and Definitions as outlined in MH/DD/SAS
o Diagnostic and statistical manual
o Basic office practices and procedures including record keeping and filing systems
o English language to include grammar, spelling, sentence structure, and vocabulary; and
o Proofreading skills
o General math aptitude
Ability to:
o Follow a professional code of ethics including confidentiality, individual rights, and Professional and legal issues in providing services.
o Maintain confidentiality of protected information Understand and apply policies, rules and regulations
o Exercise good judgment in analyzing situations, answering questions, and interpreting policies
o Collect data, keep accurate and organized records, and ensure timely preparation of reports
o Professionally present and represent MH/DD/SAS services that are courteous and responsive
o Respond effectively during crisis situations
o Work independently on projects and routine tasks
o Follow oral and written instructions
SPECIFIC DUTIES:
To be performed satisfactorily with or without reasonable accommodation The following duties are normal for this position. These are not to be construed as exclusive or all
inclusive. Other duties may be required and assigned.
o Performs intake duties, and explains agency services to applicants.
o Processes applications for services by conducting intake interviews, completing social histories, obtaining necessary assessments and determining eligibility.
o Determines legal settlement by verifying information, contacting providers, county and family members
o Identifies alternative funding and assists the individual using services in accessing other financial supports.
o Provides information regarding available community resources and its natural supports.
o Convenes Admission Team and coordinates development of Individual Service Plan.
o Assists individuals, their families, and their guardians in maximizing their abilities for sel1 direction by empowering them to achieve the greatest possible degrees of independence.
o Mediates conflicts between providers, family members, individuals using services, legal representatives, and/or the agency relative to the needs of the individual, as identified in the Individual Service Plan.
o Works with the Interdisciplinary Team to identify needs and establish meaningful goals
o Requests funding appropriate to identified needs.
o Coordinates the implementation and monitoring of the Individual Service Plan.
o Monitors progress toward goals using required quarterly reports
o Initiates discharge planning process to transfer/close cases when services are no longer needed or desired.
o Coordinates IIH services to established State Definitions
WORKING HOURS:
Monday through Friday, 8:30am - 5:00pm, with flexibility required to meet consumer needs. Some travel is required.
MINIMUM EDUCATION. TRAINING AND EXPERIENCE:
A graduate of a college or university with a Masters degree in a Psychology or Social Work field who holds a license issued by the governing board regulating a human service profession in NC. One year of documented experience working with the mental health population.
YOU MUST HOLD THE FOLLOWING LICENSE TO APPLY: (LCSW, LCSWA, LPC, LCMHC, LCMHCA, LMFT, LMFTA)