Full-time House Manager & Family Assistant with Childcare Support.

Job Title: Full-time House Manager & Family Assistant with Childcare Support

Location: Shaker Heights, OH 44122

Employment Type: Full-Time, approximately 30–35 hours per week

Schedule:

• Core hours begin at 7:15 AM daily
• End times vary based on daily schedules (some days ending early afternoon)
• One childcare-heavy longer day per week anticipated, potentially Wednesdays.

Compensation: $32 - $38 per hour, commensurate with experience

Start Date: ASAP — overlap with current nanny (departing early December) strongly preferred

Requirements

• Maintain a smoke-free environment
• Must be authorized to work in the United States
• Reliable personal vehicle required; mileage reimbursement provided and car seat supplied/installed by family
• Ability to navigate multiple flights of stairs throughout the day
• Ability to lift up to 45 lbs for limited periods
• Maintain an environment free from strong fragrances (e.g. perfumes)
• Swim competence and comfort supervising children near water
• CPR and First Aid certification (or willingness to obtain prior to start)
• Comfortable working in a home with a large, loving, and friendly senior dog (Lab mix)
• Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including MMR, Tdap, annual influenza, and COVID-19), subject to applicable legal accommodations

About Our Family

We are a warm, active, and intentional family of four living in a beautiful mid-century modern home in Shaker Heights. Life in our household is full and lively, with a spirited preschooler, a newborn baby, and our sweet senior lab mix who is very much part of the family.

We value a home that feels welcoming, organized, and thoughtfully run. We moved into our home in August following an extensive renovation, with projects still underway as we settle in and establish our routines. We've invested in systems to help our household function smoothly, but between ongoing projects, the demands of two young children, and both parents balancing work and family life, the mental load and physical exhaustion are very real. We're looking for a proactive, dependable partner who can confidently take ownership of the day-to-day details, anticipate what needs attention, and lend a hand with childcare. Someone who can work alongside us as part of our family team, helping keep life running smoothly so we can be more present with our children.

We're a family that finds joy in the little things: good food, fresh ingredients, local produce, and bread from our favorite bakery. We prioritize consistent routines, healthy sleep habits, and plenty of outdoor play, no matter the weather. Above all, we're creating a home where our children feel loved, life feels manageable, and the people who support our family feel genuinely valued.

Who You Are / What We're Looking For

• You’re a true morning person who brings calm, capable energy to the start of the day. You arrive ready to go first thing in the morning and set a steady, positive tone for the household.
• You’re warm, creative, and fully engaged with the children. You enjoy getting down on the floor to play and heading outdoors for an adventure, no matter the weather.
• You notice what the family needs and step in thoughtfully. Whether that means taking the baby so Mom can have one-on-one time with big sis or quietly managing a laundry pile, you’re comfortable anticipating needs without being micromanaged.
• You take pride in staying ahead of the small details that keep family life running smoothly. You know ballet tights need to air-dry (and when they need to be ready for class), believe that a diaper bag should always be fully stocked, and understand how essential it is to never run out of a kid’s favorite snacks.
• You’re reliable, punctual, and consistent. You bring experience with infants and young children, are take safety seriously, and prefer to keep your phone away when you’re caring for little ones.
• You thrive in a busy, active home. The full daily rhythm of a busy family at the tail end of a home renovation doesn’t rattle you. You prefer roles where no two days are the same, and are ready to roll with the punches.

Key Responsibilities

Family Support & Child Assistance

• Manage the early morning routine: prep breakfast, get the preschooler up, dressed, and to school by 8:30 AM
• Ensure safe and reliable daily transportation to and from school and after-school activities (ballet, art class, swim)
• Provide attentive, engaging care for two children throughout the day as needed
• Prepare appropriate clothing, rain gear, and extra items for school daily
• Track school reminders, folders, and gear
• Keep the diaper bag fully stocked and ready at all times

Household Organization & Maintenance

• Maintain and build on existing organization systems and evolve systems as children grow
• Perform daily resets: load/unload dishes, clean baby feeding supplies, wipe surfaces, vacuum high traffic areas (e.g. playroom), take out trash, etc.
• Prep home ahead of twice-weekly housekeeping visits
• Maintain and organize the mudroom as the primary drop zone
• Collaborate with the family for seasonal clothing swaps: assist with bin rotation, hand-me-down intake and pass-down management
• Assist with holiday décor set up and take down
• Coordinate and execute donation drop-offs
• Prep for guests and events: making up guest beds, stocking the fridge, managing additional errands when the family is hosting
• Assist with packing for travel (checklist and pre-ordering supplies); own the unpacking upon return
• Care for indoor plants
• Proactively change batteries, light bulbs, and filters throughout the home

Inventory & Errands

• Restock pantry, fridge, and household supplies (including food items, diapers, toiletries, and paper goods)
• Maintain a shared running inventory list for all kitchen and home needs
• Keep beverage fridges stocked and organized in both the main kitchen and pool house
• Manage household Amazon and Chewy subscriptions
• Handle returns, dry cleaning pickup and put-away, and miscellaneous local errands as requested
• Open packages on request; put items away and break down boxes for recycling

Meal Planning & Prep

• Cook approximately three family dinners per week (recipes and ideas initially provided, with the opportunity to take on meal planning over time).
• Batch-make healthy snack options (e.g., oat balls).
• Pack children's lunches and make lunches ahead of time for parents.
• Process produce (wash, chop, and store) for easy access
• Grocery shop in-store with an eye for quality produce; visit local bakery for fresh bread when able
• Follow family dietary preferences: whole foods, organic and local where possible, low-processed, low juice and sugar for children
• Maintain kitchen cleanliness and organization

Laundry & Linens

• Manage laundry for the family: wash, fold, and put away
• Ironing, steaming, and special garment care
• Bedlinen rotation in collaboration with housekeeping
• Clean towels throughout the home including pool house, gym, and sauna/hot tub area
• Maintain tidy, well-stocked laundry area

Vendor & Property Oversight

• Serve as on-site point of contact for contractors currently active in the home
• Collaborate with and delegate to housekeeping and landscaping teams; keep all parties aligned, especially ahead of hosting
• Research and coordinate repairs, quotes, and service providers
• Create and maintain a household maintenance calendar to ensure seasonal upkeep is being performed on schedule and coordinate seasonal maintenance scheduling for a nearby secondary property (scheduling only; no physical presence required)
• Maintain outdoor living spaces during warmer months, including wiping down patio furniture, opening and closing umbrellas based on weather conditions, keeping the pool area stocked, and ensuring outdoor spaces are clean, organized, and ready for family use
• Coordinate pool closing and winterization (book service providers, oversee process)
• Maintain gym and sauna area: laundry, water bottles, and general upkeep

Administrative & Personal Assistant Support

• Maintain awareness of family calendar for planning purposes
• Flag upcoming appointments, activities, and scheduling needs for parents
• Grow into event and appointment coordination over time

Pet Care

• Feeding and walking the family dog as needed throughout the day
• Schedule and transport to vet and grooming appointments
• Administer monthly preventative medication and situational medication (e.g., during thunderstorms)
• Maintain pet supply stock
• Comfort with future puppy addition to the household

Deep Cleaning & Special Projects

• Track and delegate deep cleaning tasks to housekeeping staff (fridge, oven, baseboards, fans); maintain a cadence
• Monitor and replace air purifier filters proactively
• Assist with garage organization project once construction is complete — concept and set up a kids' activity area, bike storage, and outdoor gear shelving
• Rotate toys as the baby grows through developmental stages

Vehicle Management

• Schedule vehicle maintenance as requested
• Fueling, light cleaning, and organizing family vehicles as needed

How to Apply:

If interested, please submit the following:

• A brief letter explaining why you would be a great fit for this position
• Your updated resume
• At least 3 professional references with contact information

Note that this role requires a background check.

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