About the Role
We are looking for an experienced Microsoft Dynamics 365 CE Practice Lead to build, manage, and grow a consulting practice. This role combines hands-on D365 CE expertise, strategic leadership, business development, and client delivery management.
The ideal candidate has a strong consulting background, an entrepreneurial mindset, and experience leading teams and delivering successful CRM implementations.
Compensation and Benefits
- Performance-based bonuses (Production, Recruiting Referral, and New Business Referral)
- Company-paid medical, dental, life, and disability insurance
- 401(k) retirement plan
- Opportunities for increased compensation as the team grows
Key Responsibilities
- Lead and grow the Microsoft D365 CE consulting practice, including P&L responsibility.
- Oversee business development, solution design, and project delivery.
- Manage D365 CE implementations across Sales, Customer Service, Field Service, and Customer Insights - Journeys.
- Advise clients on CRM strategy, digital transformation, and platform adoption.
- Build, mentor, and manage a team of consultants and technical specialists.
- Establish delivery standards and ensure high-quality project execution.
Requirements
- 8+ years of experience implementing Microsoft Dynamics 365 CE or similar enterprise CRM solutions.
- Bachelor's degree in business, information systems, or a related field.
- Strong expertise in D365 CE, particularly Sales, Customer Service, and Field Service.
- Experience building, scaling, or leading a CRM/D365 CE consulting practice.
- Hands-on experience with CRM implementations, solution design, and delivery.
- Knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
- Strong consulting, business development, client management, and leadership skills.
- Excellent communication, problem-solving, and organizational abilities.