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Job Summary The Transportation Technology Admin is a heavy support role focused on keeping systems up and running and responding to tickets through a ticketing system. In addition to daily system support, this role involves assisting with project standups as directed by the Transportation Technology Manager. Principal Duties and Responsibilities Develops and maintains daily, weekly, monthly, and ad hoc reports to communicate performance metrics and financial results to management and outside parties Provides comprehensive support, maintenance, and training for critical transportation systems, including Shipper TMS, Private Fleet TMS, Fuel provider systems, ELD and safety systems, tablet hardware, and Mobile Device Management (MDM) Instructs and guides internal end users and outside carriers on the effective use of all systems within the supported transportation technology scope Monitors interface errors and collaborates with technical personnel to resolve issues, ensuring the ongoing maintenance of transportation software Maintains system data including FSC, lane benchmarking, carrier rates, equipment domiciles, user profiles, and user access Recommends system improvements to the Transportation Technology Manager based on user reports and feedback Qualifications Preferred bachelor’s degree in Business, Computer Sciences/Technology, or other related discipline or equivalent Three to five years of experience in the transportation industry Strong knowledge of Microsoft Office products, particularly MS Excel and MS Access Prior experience with Transportation Management Systems, ELD/Telematics, Fuel Card Providers, MDM use and implementation, and Driver/Equipment Qualifications is a plus Demonstrated ability to adapt quickly to changing priorities, multitask effectively, and work efficiently in a fast-paced environment The Company is an Equal Opportunity Employer. Please watch our welcome video below to learn more about UFP Industries! Click Here to Review Truck Driver Postings Wondering what the companies of UFP Industries are all about? We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed. We enjoy watching each other build great careers and take advantage of the many opportunities we have to advance. And that makes UFP Industries a great place to be. We work hard and smart. We learn and grow from each other, from experience, from trial and error, from success. We collaborate to maintain our competitive edge. And we do it all on a global scale.
ufpi
Grand Rapids