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Sec

Costa del Este

Retail Sales & Operations Sr. manager – Samsung Branded Stores | Samsung Electronics.

REMOTESENIOR LEVELSALES & MARKETING
Position Summary Who are we? Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation. Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible. We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation. Join us at Samsung and find your opportunity to do what you can't. Looking for more? Visit our website www.samsung.com or our career page HERE! Role and Responsibilities Job Description We are looking for a seasoned Retail Sales & Operations Leader for our D2C (Direct to Customer) Team who will drive growth and excellence across our Samsung branded retail business, a nine-digit revenue operation spanning 100+ points of sale. Opportunities to work with the D2C Team and with C-level stakeholders across commercial, finance, and external partners. Key Job Responsabilities Lead retail operations strategy and execution across an omnichannel network. Own KPI performance: sales, conversion, NPS, flooring achievement, and secondary indicators. Manage distributed teams while providing hands-on strategic support. Negotiate and build strategic partnerships with store owners, franchisees, and commercial stakeholders. Develop and execute collaborative campaigns with complementary brands and financial partners. Drive data-informed decision making across complex retail environments. Translate operational insights into competitive advantage and business growth. Analyze POS performance and navigate a multi-division company to improve business results. Requirements Bachelor’s degree is needed. 10+ years in retail operations, retail management, or commercial leadership roles, including experience managing $100M+ retail businesses. Deep omnichannel retail expertise (physical stores + e-commerce) with advanced retail analytics and KPI management. Strong commercial negotiation skills with a proven partnership-building track record. Leadership of geographically distributed teams and cross-functional work with C-level stakeholders and external partners. AI platforms user. Advanced English. Skills and Qualifications Why is Samsung Electronics the place to be? Join a Global Team: Work with a dynamic and diverse team, constantly interacting with different cultures. Tackle Big Challenges: Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation. Shape the Future: Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future. Make an Impact: Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference. Benefits: Comprehensive health and wellness programs Professional development opportunities Global networking and collaboration At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions. * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).
Pay
Not stated
Where
Costa del Este · Panama City · Panama
Work
Remote
Type
Not stated
Posted
26 Oct, 2026
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