IT/OT Technician
Location: Torrance, CA | Employment Type: Full-Time
Help Shape Reliable, Compliant IT Operations in a Pharmaceutical Manufacturing Environment
PolyPeptide supports the development and manufacturing of peptide-based therapies for pharmaceutical and biotechnology companies. We are seeking an experienced IT/OT Technician to join our Site IT team and ensure the reliability, availability, compliance, and lifecycle management of the technology infrastructure supporting our GMP manufacturing operations.
The role focuses on manufacturing system, infrastructure, and. You will collaborate with Engineering, Manufacturing, Quality, Global IS/IT, and external vendors to maintain reliable and compliant systems throughout their lifecycle.
You will also support general site IT operations, including hardware replacement and end-user computing, as needed.
Key Responsibilities
IT/OT Infrastructure & Connectivity: Maintain and troubleshoot manufacturing system hardware, servers, workstations, network connectivity, and equipment interfaces.
Lifecycle Management: Manage infrastructure upgrades, hardware replacement, obsolescence planning, system inventories, and end-of-support risks.
Availability & Reliability: Investigate infrastructure issues, perform root cause analysis, and implement improvements to minimize manufacturing downtime.
GxP Compliance: Ensure infrastructure changes are appropriately documented and controlled, working with Engineering, Quality, and Validation to maintain the validated state of applicable systems.
Cybersecurity & Resilience: Support access controls, patch management, backups, recovery procedures, and OT security in coordination with Global IT and Engineering.
Site IT Support: Provide secondary support for end-user computing, hardware deployment and replacement, Windows endpoints, and other local IT services.
Collaboration: Coordinate with system owners, vendors, and cross-functional teams to resolve issues and improve manufacturing technology support.
What We Are Looking For?
At least 5 years of relevant experience in IT/OT infrastructure, industrial IT, or technical systems support, preferably within a regulated manufacturing environment.
Hands-on experience with hardware, Windows-based systems, network connectivity, and infrastructure lifecycle management.
Understanding of GxP requirements, change control, documentation, and maintaining validated systems in a regulated environment.
Knowledge of OT infrastructure, cybersecurity, system availability, and technology obsolescence.
Strong troubleshooting, problem-solving, communication, and documentation skills.
Ability to collaborate effectively with Engineering, Manufacturing, Quality, Global IT, and external vendors
Experience with SCADA, DCS, MES, PLCs, HMIs, or other manufacturing automation systems is an advantage. Direct experience in pharmaceutical or biotechnology manufacturing is highly desirable.
Why Join PolyPeptide?
Join a collaborative Site IT team where you will play a key role in maintaining the reliable, compliant, and available infrastructure that supports our GMP manufacturing operations. You will have the opportunity to improve system reliability, manage technology throughout its lifecycle, and contribute directly to manufacturing continuity and operational excellence.
Salary: $90k - $110k
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.