1. Drive and Shape the Business ● Develop and implement local Own Retail strategies aligned with global guidelines and cluster objectives, driving sustainable growth and profitability across all store formats ● Act as a key liaison between stores and cross-functional corporate groups (finance, marketing, merchandising, etc.), representing the territory at Cluster Meetings and ensuring effective communication and collaboration 2. Operational Tasks ● Monitor and analyze daily sales reports, KPIs, and operational metrics across all stores in the territory, taking immediate action on urgent issues or opportunities ● Conduct regular store visits (minimum 2 per week) to assess operations, coach staff, and ensure compliance with Miele standards and procedures ● Manage inventory levels, product mix, and visual merchandising standards across all stores to optimize sales and customer experience ● Oversee staffing levels, scheduling, and training across stores to ensure optimal coverage, efficiency, and consistent delivery of premium customer service 3. Territorial Coverage and Span of Control ● Responsible for managing all Miele Own Retail operations within an assigned territory within the cluster ● Typical span of control includes 13~15 stores, depending on geographical spread and store size ● Expected to travel regularly within the territory to maintain hands-on oversight of all locations 4. Stewardship and International Collaboration ● Interaction with Own Retail International (GTZ/SOR) and participation in international working teams ● Implementation of Miele standards and Compliance Management within VG For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

Own Retail Area Manager.

more at miele.wd3.myworkdayjobs.com/miele.

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