Everything we do is underscored by a why — and that why is one another. Location: Altru Professional Center 4400 S. Washington St. Grand Forks, ND 58201 Pay Range: $104,915.00 - $167,918.00 Summary: Practice Manager, Surgical Specialties Clinic Are you an experienced healthcare leader who thrives in a fast-paced environment where no two days are the same? Join our team as a Practice Manager for the Surgical Specialties Clinic, overseeing operations across ENT, Gastroenterology, Urology and General Surgery services. This is an exciting opportunity for a dynamic leader who enjoys balancing people, operations, and strategy while making a direct impact on patient access and clinic performance. What You'll Do As the Practice Manager, you will be responsible for the day-to-day operational success of multiple specialty clinics. You'll partner closely with providers, staff, and leadership to ensure exceptional patient experiences, efficient workflows, and strong financial and operational performance. Required Qualifications Bachelor's degree in Business OR Healthcare related field Minimum of 5 years of leadership or management experience, preferably within a healthcare setting Demonstrated success managing clinic operations, budgets, and staff Strong communication, organizational, and problem-solving skills Ability to balance strategic priorities with day-to-day operational needs Why You'll Love This Role Lead multiple high-impact specialty service lines Enjoy a diverse workload where every day brings new challenges and opportunities Build meaningful relationships with providers, staff, and patients Play a key role in improving patient access and operational efficiency Make a lasting impact on the quality and delivery of healthcare services If you're a collaborative leader with a passion for healthcare operations and driving results, we invite you to apply and help shape the future of our Surgical Specialties Clinic. Job Description Summary: The Practice Manager understands the relationship between patient access to care, clinic flow, finance, and productivity and coordinates these components within the department to deliver world class care. Essential Job Functions: Develops and meets capital and operating budget targets. Seeks out operational efficiencies and involves employees and physicians in workforce redesign as appropriate to better serve the patient as well as create a workplace that employees can function at their highest competency and productivity. Teaches and engages employees in department financial improvement and performance. Contributes to and supports short and long-range goals for departments/division and is responsible for measurable outcomes and effective use of resources. Supports program and service development in response to both internal and external stakeholders. Analyzes department-related data and develops appropriate action plans to resolve variances from goals. Recruits, develops, retains and leads a talented team of leadership and staff committed to accomplishing the goals of Altru Health System. Oversees all human resource activities including recruitment, retention, performance reviews and disciplinary actions. Develops, revises and implements administrative policies, procedures, guidelines and job descriptions. Acts as a mentor and promotes professional growth of employees. Takes responsibility for personal growth and development and meets all system education requirements. Ensures that employees are oriented to the department and hospital. Oversees the planning and implementation of educational programs for the department. Builds consensus with the Medical Staff, working in cooperation and collaboration with physicians, advance practice providers, and/or Department Chairs on related strategy and program initiatives. Practices process improvement principles and oversees improvement of the quality of the services and patient care provided. Maintains competency in all organizational, department standards relevant to services provided and ensures compliance. Manages processes to ensure all regulatory standards are met as well as works to prevent potential legal risk to Altru Health System as appropriate. Accesses internal resources to assist in adhering to standards as well as ensures staff understands expectations. Performs other duties as assigned or needed to meet the needs of the department/organization. Certifications Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources Education: • Required: Bachelors - Business- OR -Bachelors - Healthcare Work Experience: • Required: A minimum of 5 years Related Experience Language Requirements: This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. Physical Demands : • Sit: Frequently (34-66%) • Stand: Occasionally (5-33%) • Walk: Occasionally (5-33%) • Stoop/Bend: Occasionally (5-33%) • Reach: Occasionally (5-33%) • Crawl: Not Applicable • Squat/Crouch/Kneel: Rarely (1-4%) • Twist: Occasionally (5-33%) • Handle/Finger/Feel: Continuously (67-100%) • See: Continuously (67-100%) • Hear: Continuously (67-100%) Weight Demands: • Lift -Floor to Waist Level: Sedentary (<10 pounds) • Carry: Sedentary (<10 pounds) • Push/Pull: Sedentary (<10 pounds) • Slide/Transfer: Sedentary (<10 pounds) Working Conditions: • Indoor: Continuously (67-100%) • Outdoor: Not Applicable • Extreme Temperature: Not Applicable Driving Requirement Definitions: Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials. Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily. Occasional Drivers: Persons who drive from once per month to as frequently as once per week. Infrequent Drivers: Persons who are generally not expected to drive. Driving Requirement for this position: Occasional Driver Reference ID: R8416 Making a real difference. For one another. To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another. At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go. Join our team and be a part of a small community with a big heart. Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO) At Altru, everything we do is underscored by a why—and that why is one another. We believe in the power of community and the difference we can make together. As the trusted healthcare provider in our region, we’re driven by a commitment to quality care and creating a supportive environment where every team member can thrive. Here, you’ll have opportunities to advance your skills, work with the latest technologies, and experience the fulfillment that comes from giving back—taking your career wherever you want it to go. Join our team and be part of a small community with a big heart. Want a closer look at life at Altru? Follow us on our careers social channels to see our people, culture, and impact in action—and stay up to date on new opportunities. Facebook.com/AltruCareers Instagram.com/AltruCareers Altru provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment. If you need a reasonable accommodation in the application process to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Altru’s Human Resources Department at [email protected] or 701.780.5107. Altru is an Equal Opportunity Employer. Learn more or to request a copy of our Equal Employment Opportunity and Eligibility policy and Affirmative Action Plan at no charge, please contact Altru’s Human Resources Department at [email protected] or 701.780.5107. Additionally, the following poster is available through the Department of Labor: Know Your Rights. Altru participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Practice Manager Surgical Specialty Clinics.

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