Key Responsibilities:
Manage full cycle of group medical insurance and life insurance, including addition and deletion of members, policy upgrades, claims coordination, and annual renewals
Handle visa processing, OHC medicals & Emirates ID coordination
Planning and execution of employee engagement initiatives, including staff wellness programs, team-building activities, and recognition events
Maintain and update employee records in Oasys HR system, including document uploads, payroll inputs, leave tracking, and ticket entitlements
Arrange staff air tickets and process related invoices
Submit monthly HR financial and immigration reports
Oversee first aid room operations and restock kits across departments
Track and renew visas and passports on time
Handle employee relations matters including conflict resolution, grievance investigations, disciplinary actions, and employee separations, in compliance with UAE Labour Law
Coordinate with PRO and government entities for HR-related matters
Assist in offboarding by managing exit clearance, coordinating visa cancellations, and conducting or supporting exit interviews
Requirements:
Minimum 2–3 years of experience in HR, preferably in 5-star hotel
Good knowledge of UAE labor law and visa processes
Hands-on experience with ACE Financials
Strong administrative and coordination skills
Excellent communication in English
Organized, detail-oriented, and proactive
Government portals knowledge for immigration