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LG Energy Solution is the global leader in lithium-ion battery technology for electric vehicles and energy storage solutions. Located in Queen Creek, Arizona, LG Energy Solution Arizona, Inc. is LG Group's first cylindrical battery manufacturer in North America, leading the widespread distribution of electric vehicles with the most advanced battery technology in the world.
Join us as we inspire our talent with growth, challenge, action and collaboration to Empower Every Possibility!
Title: Specialist II, Account Management
Location: Queen Creek, AZ
Job Summary:
The Specialist II is responsible for hands-on execution of daily sales operations, shipment coordination, sales order processing, and customer account support. This role works closely with internal teams, automotive OEM customers, and headquarters to maintain accurate sales records, monitor shipments and payments, prepare reports, and ensure timely communication to support day-to-day business operations.
Responsibility:
- Coordinate and track daily, weekly, and monthly shipment schedules and sales plans, following up with internal teams and customers on shipment status, changes, and delivery requirements.
- Process and maintain sales orders and related transactions in internal ERP systems, including SAP, ensuring accuracy and timely updates.
- Prepare and maintain sales reports, shipment trackers, and customer-related documentation to support daily operations.
- Monitor sales revenue, shipment performance, accounts receivable, and sales forecast accuracy; update tracking files and escalate discrepancies or potential issues as needed.
- Follow up with customers and internal finance teams on outstanding invoices, payment status, and account reconciliation to support timely collections.
- Coordinate customer business meetings, audits, and facility tours, including scheduling, preparing presentation materials, gathering information, and supporting on-site activities.
- Communicate regularly with key account managers, OEM customers, internal departments, and headquarters to share updates, obtain required information, and resolve routine operational issues.
- Assist with gathering and consolidating customer forecasts, shipment requirements, and sales data to support planning and reporting activities.
- Maintain organized records of sales activities, customer communications, and operational transactions.
- Perform other duties as assigned.
Qualifications:
- Bachelor’s degree in Marketing, Engineering, Business or related field required
- 3+ years of related experience, preferably in battery, automotive or advanced manufacturing
- Demonstrated understanding of lithium-ion manufacturing processes
- Experience working cross-functionally with Operations and Engineering
- Ability to work across global time zones, as needed, to collaborate with South Korea HQ and other global sites
Skills:
- Technical fluency in battery cell manufacturing
- Structured project management
- Customer-centric and executive communication
- Data-driven decision making
- Collaboration and teamwork
- Self-management and accountability
Why should you work here?
1. Growth - You are a self-driven individual who seeks and captures the opportunities for growth we offer by acquiring and solving tasks.
2. Challenge - You reach beyond expectations and strive for innovative methods beyond the traditional.
3. Action - You are driven, take initiative, can execute decisions with agility and fulfill tasks to completion.
4. Collaboration - You are enthusiastic about teamwork while respecting the different backgrounds and experience of colleagues.
EEO Statement
LG Energy Solution Arizona, Inc. is an Equal Employment Opportunity Employer.
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We take recruitment fraud seriously and encourage all candidates to remain vigilant. Our goal is to help protect job seekers from fraudulent activity and identity theft.