雇用機会お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来る支払グループマネージャーを求めています。あなたを必要としています。職務詳細：支払グループのチーム運営保全支払業務(解約・年金・生存・満期・貸付等)の管理保全支払業務における事務企画・業務改善保全支払業務における顧客体験向上保全支払ベンダーとの契約等の管理スキルと経験　（必須）：生命保険会社での保全業務の実務経験保全支払関連業務(解約・年金・生存・満期・貸付等)の理解保全支払業務における企画・運営・業務設計の経験 10名以上のチームマネジメント経験 (マネージャーの場合) 業務プロセスの改善経験部門横断での調整を円滑に進められる高いコミュニケーション能力基本的なPCスキル（Excel、PowerPoint など）スキルと経験（有れば尚可）：. 業務マニュアル整備・教育体制構築に関する経験業務システム刷新・改善・導入など、プロジェクト推進経験その他・望ましい人物像チームを率い、組織運営に主体的に取り組めるリーダーシップを持つ方メンバーの育成・フォローアップに熱心な、ピープルマネジメント志向の強い方品質・正確性・スピードのバランスを重視し、顧客視点で最適なオペレーションを構築できる方変化や新しい仕組みに柔軟に対応し、前向きに挑戦できる姿勢を持つ方 About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected]. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026 To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.

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