In this role, you’ll help keep our accounts receivable processes running smoothly by managing insurance payments, following up on outstanding claims and balances, and helping patients understand their accounts.
Please note: This is an onsite position. Remote work is not available as part of the standard work arrangement. Reasonable accommodation requests will be considered in accordance with applicable law.
What you'll do
- Post insurance and patient payments accurately in Open Dental.
- Verify new or existing insurance plans to provide accurate estimates
- Review patient accounts regularly to identify overdue balances and aging accounts.
- Communicate with patients to explain account balances, insurance coverage, and outstanding amounts while maintaining a positive rapport and minimizing conflicts.
- Send insurance claims and billing statements.
Qualifications
- 1+ years of experience in dental preferred.
- Experience with billing, accounts receivable, or related roles, with a strong understanding of dental insurance and payments preferred.
We Offer
- Bonus Opportunities
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Holidays
- Paid Time Off (PTO)
- Financial Wellness Program
- Four-Day Workweek + One Half-Day Saturday Per Month
- Opportunities for Professional Growth & Development
At Forest Family Dentistry, we believe exceptional patient care starts with an exceptional team.
Founded in 2013, Forest Family Dentistry is a privately owned, growing dental group proudly serving the Austin area. With multiple locations and continued expansion, we are committed to providing high-quality, evidence-based dentistry while creating a welcoming environment for both our patients and employees.
Whether you're new to dentistry or an experienced professional, we're looking for individuals who value teamwork, embrace our culture, and share our passion for exceptional patient care.