As a Client Relationship Manager in Healthcare Payments, you are self-motivated, proactive, and results-oriented, and you thrive in an open, professional, team‑oriented environment. In this role with JPMorganChase Healthcare Payments, you will directly influence revenue retention and revenue growth. As a Client Relationship Manager, you will support some of the largest provider organizations in the United States through regular, direct customer engagement. As an individual contributor, you will guide clients with a consultative approach to help them achieve their revenue and scorecard goals.
Job responsibilities
- Support Business Development activities which contribute to the achievement of the annual revenue plan
- Demonstrate a thorough understanding of JP Morgan Healthcare Payments solutions, products and processes
- Work with Team to Identify opportunities to upsell customers additional Healthcare Payment solutions
- Represent the team in client meetings
- Help clients prioritize projects to best meet goals
- Serve as an escalation point for any service issues from client: manage the escalation activities and is meticulously organized
- Collaborate with JP Morgan Healthcare Payments Business Development, Professional Services and Customer Service in support of your customers
- Maintain accurate and timely documentation of all activities relevant to the position
Benefits and Perks
- Medical, dental and vision insurance
- Life and accident insurance
- Mental health coverage
- Disability coverage
- 401(k) savings plan with company match
- Flexible work options
- Paid time off and company holidays
- Volunteer time off
- Parental leave
- Fertility benefits
- Group legal plan
- Tuition assistance
- Employee stock purchase plan
- Discounts on banking services, electronics, travel and more.