The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.
What is required...
- High School Diploma or equivalent
- At least one year of general administrative/clerical or customer service experience
- Current computer experience (medium to expert level) in Microsoft products
- Demonstrated knowledge of Medical Terminology
- Previous cash-handling experience
What is preferred...
- Some college coursework
- Bilingual
- Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems
- Certified Professional Coder from The American Academy of Professional Coders
- Certified Billing and Coding Specialist from the National Healthcareer Association
- Certified Medical Administrative Assistant from the National Healthcareer Association
Wage: Wage range currently starts at $19.62/hour and goes up to $29.74/hour. Actual wage will be based on years' of applicable experience. This position may qualify for an additional 15% in lieu of benefits.
FTE: Per diem; variable shifts
Benefits: This position is not benefits eligible
Union Status: This is a non-union covered position