APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS Penn State Extension in Clarion County is seeking to hire an administrative assistant. This person will work three days a week in the Clarion Office. They will work closely with the Extension Business Operations Manager, Client Relationship Manager, Extension Educators, and other Administrative Support Assistants to help ensure the smooth and efficient daily operation of the Penn State Extension offices in Clarion County. The Administrative Assistant will: Assist with county Extension program and events coordination; provide administrative support for 4-H and Master Gardener volunteer programs Provide customer service and customer relationship support Help coordinate office communications, multimedia product development, and publications Perform other clerical and administrative duties of administrative support as needed Specific responsibilities can include: Serve as receptionist or first-line liaison to internal and external customers and provide general office support Greet customers, answer the telephone, provide directions or information, and solve routine issues. Communicate routine and general information to staff, customers, and/or the public about standard services, processes, and procedures using prescribed or established guidelines Schedule/cancel appointments and meetings Assist educators with event planning and coordination, including scheduling facilities, facility contract management, and event logistics Maintain educational resource and publication files, and order publications as necessary Maintain Customer Relationship Management program files and databases in Salesforce and help generate, prepare, and distribute mass mailings Assist with the set-up of off-site workshops, classes, council meetings, or special events as assigned Assist Extension Educators in maintaining and filing documents and reports for grant programs Assist Educators with many clerical and administrative tasks supporting our 4-H and Master Gardener volunteer programs with registrations, volunteer compliance tracking, annual 4-H enrollment processing/expense voucher preparations/invoicing, etc. Other duties as assigned or requested Qualifications and requirements: Must maintain a professional appearance, represent Penn State University and the county Extension office in a professional manner, and exercise sound professional judgment in carrying out duties assigned by the Business Operations Manager, Client Relationship Manager, and Extension Educators. Should be able to assume the temporary/occasional role and duties of other office support staff on an “as needed " basis across a multi-county area. Must have the ability to work as part of the Extension team as well as to work independently, and have the ability to follow procedures as determined by Penn State Extension. Must have excellent communication, phone skills, organizational, and interpersonal skills; be attentive to detail; have the ability to handle multiple priorities/deadlines; and be able to exercise discretion in handling sensitive and confidential information. Being proficient in the use of internet searches, file formatting, document retrieval, and e-mail is strongly preferred. Experience in a team environment with excellent team skills Be able to work independently, multitask, and prioritize workload in a fast-paced, ever-changing environment. Candidates should possess excellent grammar and proofreading skills, advanced computer skills, specifically with Microsoft Excel, Word, Outlook, PowerPoint, Publisher, Office 365, and with Penn State’s Salesforce web-based customer relationship management software application. Typically requires 1+ years of related experience and a High School diploma or higher or an equivalent combination of education and experience. Candidates without a high school diploma will not be considered. The position is based at Penn State Extension Clarion County office located at 160 Amsler Avenue, Suite 1, Shippenville, PA 16254 BACKGROUND CHECKS/CLEARANCES This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

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