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[What the role is] Administrative Executive, HMG/BSCC [What you will be working on] Handle enquiries from the public through the Branch Service Line (HDB’s hotline) with professionalism. The enquiries can be on lease administration, housing maintenance, finance and car park matters. Promote, educate and guide callers on the use of HDB’s e-Services Provide case-specific advice and quality customer service to customers over the phone Keep abreast with latest policies and procedures so as to provide accurate information to customers Resolve customer’s queries effectively and escalate problems promptly Work as a team to ensure that call centre service KPIs are met Any other tasks assigned [What we are looking for] Possess effective telecommunication & strong customer service skills Have a passion to deliver customer-centric service Proficient in English and another language Can size up customers’ enquiries accurately and document them quickly in the system Can handle stressful situations appropriately Be meticulous and independent Experience in customer service or call centre will have an added advantage Successful candidates will be offered a 1+1 year contract. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly! Details Details Details 
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Sggovterp
HDB HUB, Singapore
Administrative Executive, HMG/BSCC.
FINANCE & LEGAL
more at Sggovterp.
30 Oct, 2026
Sggovterp
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