Waste Connections, Inc. is looking for an Inside Sales Representative to join our GROWING Charlotte, NC market area. This role is perfect for a driven, customer-focused professional who wants to build relationships and grow with an industry leader! DUTIES AND RESPONSIBILITIES: Communicate effectively over email and phone with customers. Respond to customer inquiries- via phone and email to resolve customer issues. Liaise with internal teams to determine service requirements, resolve issues, or complaints. Coordinate the setup and installation of new accounts. Creates and closes out work orders. Analyze accountancy activity and suggest opportunities for service improvements to the customer. Maintain appropriate documentation, per company policy and internal controls. Reconcile customer balances and perform customer audits. Understand customers’ aging balances and our local collections policy. JOB REQUIREMENTS: Prior inside sales, customer service, or call center experience strongly preferred. Sufficient understanding of RMO and Salesforce, preferred. Excellent communication skills, both verbal and written, with the ability to clearly explain products and services to customers. Proficiency with Microsoft Word, Excel, and Outlook; experience working with CRM systems or sales tracking tools is a plus. Strong multitasking abilities and excellent organizational skills in a fast-paced, high-volume environment. Customer-focused mindset with strong problem-solving and follow-up skills. Ability to build rapport quickly and maintain positive, professional relationships with customers. Self-motivated with a strong work ethic and the ability to manage time effectively. Comfortable making outbound calls and handling inbound sales inquiries. Ability to work independently while also collaborating effectively with a team. Physical ability: Able to complete sedentary work requiring prolonged sitting, able to complete repetitive motions such as typing/mouse use/operating a phone, ability to look at a screen for long periods of time, tolerate exposure to typical office setting. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". #ACSales Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.

Inside Sales Representative.

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