Reports To: Food & Beverage Director, Restaurant Manager
Supervises: Front of House (FOH) Staff (bussers, runners, servers, etc.)
General Purpose: Oversees the operations in the dining room during breakfast and brunch service, acting as second-in-command to the Restaurant Manager. As a visible and approachable presence in the restaurant, the Supervisor coordinates the activities of the servers, runners, and bussers, and proactively identifies and addresses issues and opportunities in the restaurant operation.
Specific Responsibilities:
Oversee breakfast barista, AM room service, AM dining room.
Monitors reservation system/host stand procedures.
Maintains menus (content/cleanliness).
Ensures the department is staffed sufficiently for each meal period.
Provides the highest and most efficient level of service expected by the guest.
Makes every effort to keep morale of the AM restaurant crew high.
Maintains a positive, friendly attitude with staff & guests.
Ensures all employees are following service standards.
Ensures and maintain a clean and orderly restaurant & bar.
Creates a total awareness of in-house VIPs, both in-room (room service) and dining room.
Develops a following of regulars.
Assists/executes any and all tasks as assigned by Restaurant Managers and/or Food & Beverage Director.
Other duties as assigned by your supervisor or manager.
Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
Demonstrated supervision/management experience.
Demonstrated enthusiasm for all things21c.
Education/Formal Training:
Some college experience.
Experience:
Two to four years in a high volume, high quality restaurant operation.
Minimum one year management/supervisory experience.
Previous job in a restaurant line position.
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm