Job Overview:
As a Sales Manager at Mama Shelter, you aren’t just selling rooms or event spaces—you are selling a lifestyle, a vibe, and a whole experience. You are the energetic commercial engine of the hotel. Your mission is to drive business growth by identifying new opportunities, nurturing key accounts, and positioning Mama as the coolest, most sought-after neighborhood hub in Mexico City for both leisure and corporate travelers.
Key Responsibilities:
Strategic Business Development: Proactively prospect, pitch, and secure new corporate accounts, group bookings, and local partnerships that align with Mama’s fun and vibrant brand positioning.
Account Management: Build and maintain strong, long-lasting relationships with corporate clients, travel agencies, event planners, and local businesses.
Revenue & Target Achievement: Drive room nights, F&B buyouts, and event sales to consistently meet or exceed property revenue and occupancy targets.
Networking & Local Buzz: Be the face of Mama in the local market—attend industry events, host prospective clients for lunch or drinks at the restaurant, and stay ahead of Mexico City hospitality trends.
Collaboration & Cross-Selling: Work closely with the Revenue Management, Marketing, and Operations teams to create attractive packages, corporate rates, and maximize profitability.
Reporting & Market Analysis: Track sales performance, monitor local competitor activity, and prepare accurate forecasting and pipeline reports for management.
Qualifications & Skills:
Proven experience as a Sales Manager within the lifestyle, boutique, or design-led hotel industry (experience in Mexico City's market is a major plus).
Fully bilingual (English and Spanish; written and spoken fluently).
A natural networker with high emotional intelligence, charisma, and a persuasive, results-driven mindset.
Strong negotiation skills and proficiency in hotel sales systems and CRM tools.