- Adhere to our established service standards to ensure a consistent and exceptional guest experience.
- Prepare alcoholic and non-alcoholic drinks according to recipe standards with attention to detail, taste, and presentation.
- Have a thorough understanding of drink names, ingredients, preparation methods, appropriate glassware, and garnishes.
- Be well-versed in wines by the glass and at least five wines in each category on the wine list, covering varying price ranges and styles.
- Know the specialty beverages offered, including single malt scotches, cognacs, cocktails, and craft beers, to provide guests with recommendations.
- Be knowledgeable about the entire bar menu as well as the dining room menu, ensuring guests receive accurate recommendations and answers to their questions.
- Monitor and maintain stock levels, ensuring the bar is always fully stocked with all necessary products and ingredients.
- Complete daily inventory checks and communicate any changes in stock levels to servers, managers, or barbacks.
- Ensure all guests are of legal drinking age (21 or older) and follow responsible alcohol service protocols.
- Accurately report all income received during each shift, ensuring proper cash handling and accountability.
- Serve alcoholic beverages responsibly, always considering the customer’s safety and well-being.
- Maintain a seamless flow of service between the bar, servers, and kitchen staff, ensuring prompt delivery of orders and requests.
- Complete all side work, as outlined in the bartender manual, including cleaning and restocking tasks.
- Report to work on time, ready to work, and ready to contribute to the team’s success during scheduled shifts.
- Maintain a friendly, professional, and positive attitude toward co-workers and guests at all times.
- Maintain a clean and organized work area, including the bar and surrounding service areas, adhering to sanitation guidelines and company standards.
- Greet guests promptly and engage with them in a professional and friendly manner, ensuring a memorable experience.
- Work effectively as part of a team, helping colleagues when necessary and communicating effectively with other team members and management.
- Assist with or execute other tasks as assigned by supervisors or management to ensure smooth bar operations.
- Previous bartending experience required
- In-depth knowledge of bar operations, including drink recipes, bar menu items, and proper service etiquette
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Ability to lift, carry, and move heavy objects (e.g., kegs, cases of alcohol)
- Must be of legal drinking age
- Ability to maintain composure under pressure and provide excellent customer service at all times
- Ability to work flexible shifts, including nights, weekends, and holidays