Overview: Participates in projects within one or more functional areas within Default Servicing (internally known as Customer Asset Management (CAM)). Primary Responsibilities: Serve as contact in a defined area of CAM and may represent business practices and interests in various projects with internal and external stakeholders. May interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing. Develop and produce routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM. Conduct routine analysis and judgment-based work over a single or closely related disciplines to support CAM decisions. Conduct non-routine data review, research, and/or reconciliation for assigned areas of CAM. Draft and/or edit procedures related to one or more functional areas of CAM to maintain their currency. Support user certifications and compliance testing for CAM; obtain documentation necessary for departmental audits. Participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned CAM team(s). Assist with providing departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s). Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Supervisory/Managerial Responsibilities: Not Applicable Education and Experience Required: Associate degree and a minimum of 2 years’ related experience, or in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience, including a minimum of 2 years’ related experience Proven analytical skills Strong organizational skills Proficiency with personal computers as well as pertinent word processing and spreadsheet software Proven verbal and written communication skills Education and Experience Preferred: Experience in collections and/or default servicing Prior experience in functional areas supported M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [email protected] for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice

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