This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Admin with CPQ, LAO and Order Management based in India.
We are seeking an experienced Salesforce Administrator to manage, optimize, and enhance Salesforce environments while supporting key business operations. In this role, you will work closely with cross-functional teams, including sales, marketing, and service, to deliver effective CRM solutions. You will oversee Salesforce configuration, data management, reporting, and system improvements to ensure platform reliability and performance. The role involves identifying opportunities to streamline processes, introduce new functionalities, and improve operational efficiency. You will also contribute to deployment and migration activities while staying current with Salesforce releases and best practices. Additionally, you will provide technical guidance and mentorship to fellow administrators, helping foster a collaborative and high-performing team.
Accountabilities
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Administer and maintain Salesforce environments, applying a strong understanding of Salesforce concepts, architecture, and platform capabilities.
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Collaborate with cross-functional teams, including sales, marketing, and service, to understand business needs and implement effective Salesforce solutions.
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Configure and manage Salesforce functionality, including workflows, Process Builder, Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, and custom metadata.
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Create, maintain, and optimize custom reports and dashboards to support sales teams and executive decision-making.
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Develop and implement data management strategies, including data cleansing and validation rules, to maintain data accuracy, consistency, and completeness.
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Apply Salesforce administration best practices to maximize platform uptime, improve data quality, and optimize system response times.
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Stay informed about Salesforce releases, new features, and industry best practices, identifying opportunities for continuous improvement.
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Proactively identify system enhancement opportunities and lead the implementation of new functionalities that support operational efficiency and business growth.
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Support deployments and migrations using tools such as Salesforce DX, CI/CD, Force.com IDE, VS Code, ANT, and Copado.
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Provide technical guidance, mentorship, and support to other Salesforce administrators.
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Minimum 5 years of relevant experience in Salesforce Administration, with an overall experience range of 5–12 years.
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Strong hands-on experience as a Salesforce Administrator, supported by a solid understanding of Salesforce concepts, architecture, and platform capabilities.
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Practical expertise in Salesforce configuration, including workflows, Process Builder, Flows, assignment rules, approval processes, page layouts, record types, custom settings, and custom metadata.
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Experience creating and maintaining custom reports and dashboards for sales and executive stakeholders.
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Strong understanding of data management practices, including data cleansing, data validation, and maintaining data integrity.
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Experience with Salesforce deployment and migration tools, including Salesforce DX, CI/CD, Force.com IDE, VS Code, ANT, and Copado.
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Ability to collaborate effectively with cross-functional stakeholders and translate business requirements into practical Salesforce solutions.
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Strong analytical, troubleshooting, communication, and problem-solving skills, with a proactive approach to system enhancements.
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Ability to provide technical guidance and mentorship within a collaborative team environment.
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Salesforce Administrator and Advanced Administrator certifications are preferred.
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Remote work arrangement.
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Full-time employment.
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Opportunity to contribute to Salesforce platform improvements and business process optimization.
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Opportunity to collaborate with cross-functional teams and support technical knowledge-sharing.