Investigator Payments Lead.

Accountabilities

• Lead and oversee the end-to-end investigator payment process, ensuring payments are processed accurately and on time in accordance with contractual terms and applicable regulations.

• Coordinate pricing activities and investigator payment delivery, monitoring progress and addressing issues that may affect timelines or accuracy.

• Collaborate with cross-functional teams to investigate and resolve payment discrepancies, operational challenges, and stakeholder concerns.

• Maintain accurate financial records and comprehensive documentation for investigator payments, ensuring compliance with internal procedures and external audit requirements.

• Provide guidance, coaching, and training to junior team members on payment workflows, operational best practices, and compliance standards.

• Build and maintain effective working relationships with clinical investigators, sponsors, internal teams, and other stakeholders to respond to inquiries and resolve payment-related concerns.

• Monitor competing priorities and operational deliverables, helping ensure consistent service quality and efficient payment processing.

• Contribute to continuous improvement by identifying opportunities to strengthen payment processes, accuracy, documentation, and team performance.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

• Solid experience in pricing and investigator payments, ideally within clinical trials, clinical research, or the pharmaceutical industry.

• Previous experience in financial operations, including payment processing, financial documentation, and compliance-related activities.

• Strong analytical and problem-solving skills, with exceptional attention to detail and a commitment to accuracy.

• Excellent written and verbal communication skills, with the ability to manage relationships and resolve issues involving internal and external stakeholders.

• Demonstrated ability to work independently, prioritize competing demands, and meet deadlines in a fast-paced, complex environment.

• Ability to guide and support junior colleagues, share knowledge, and contribute to team development.

• Understanding of contractual requirements, regulatory compliance, and financial documentation practices relevant to investigator payments.

• Legal authorization to work in the country where the role is based is required.

Benefits

• Competitive base salary and performance-related incentives.

• Health and well-being programs, potentially including medical, dental, and vision coverage, depending on location.

• Retirement and pension plans, where applicable.

• Life insurance and disability coverage.

• Employee assistance programs and well-being resources.

• Learning and development opportunities through structured training and career development pathways.

• Full-time, remote work arrangement.

• Opportunity to contribute to global clinical research and support the development of new treatments.

• Collaborative, inclusive working environment with opportunities for professional growth.

• Benefits and eligibility may vary depending on the role and location.