Your mission
Your main objective as Housekeeping Supervisor is to lead the daily housekeeping operation and ensure our rooms and public areas consistently meet Clink’s cleanliness and guest experience standards.
You will coordinate the housekeeping team, set daily priorities, inspect completed work and ensure rooms are ready for our guests on time. You will work closely with Front Office, Maintenance and the wider Operations team to resolve issues and keep everyone updated throughout the day.You will lead by example, supporting the team on the floor when needed while creating a positive and productive working environment.
Your job is to make sure every guest arrives to a clean, safe and welcoming hostel and leaves wanting to tell their friends about Clink and book their next stay.
Your profile
- Lead and supervise the housekeeping team during daily operations
- Allocate daily tasks and priorities based on arrivals, departures, stayovers and occupancy
- Ensure housekeeping standards and procedures are consistently followed
- Inspect completed rooms, bathrooms and public areas and provide feedback where standards are not met
- Monitor room progress throughout the shift and ensure rooms are ready for check-in on time
- Maintain accurate room statuses and clear communication with Front Office
- Attend daily operational meetings and communicate relevant information back to the housekeeping team
- Work closely with Maintenance to report, prioritise and follow up on defects and room issues
- Monitor and follow up on out-of-order rooms and beds to return them to service as quickly as possible
- Support, train and onboard housekeeping team members
- Provide regular guidance and feedback to the team and help maintain a positive working environment
- Monitor linen, cleaning products and housekeeping supplies and ensure appropriate stock levels are maintained
- Ensure master keys and housekeeping equipment are correctly controlled, issued and returned
- Respond to guest requests and housekeeping-related issues quickly and professionally
- Support the wider operation and work hands-on with the team when required
- Work closely with all departments to help create a seamless guest experience
Why us?
What you will get:
- Free and discounted accommodation for you, plus discounted stays for friends and family in participating hostels
- 50% off food and beverage
- €400 backpacker experience when you hit your 1-year anniversary
- Up to 20 hours of paid volunteering per year
- Employee Referral Scheme
- Employee Assistance Program
- Life events gift card (birthdays, engagements, etc.)
- Fun social events