Remote Raven is hiring an HR Generalist for a US-based social services organization in Arizona. You will keep the organization's hiring and HR administration running every day: full-cycle recruitment, onboarding, training coordination, employee engagement, and payroll preparation support.
This is a high-execution role. You will work closely with the People and Culture Director, who leads coaching, development, and retention, while you own the operational and administrative engine behind those functions. All communication and candidate-facing work is in English, and for many US candidates and employees you will be their first point of contact.
Key Responsibilities
Recruitment (End-to-End)
- Post and update job ads on US job boards; source candidates through job boards, referrals, and online searches
- Screen applications and conduct initial phone or video screenings
- Schedule interviews and conduct first-round interviews
- Keep all candidates informed with follow-up within one business day at each stage of the process
- Update the applicant tracking system daily and send a weekly hiring report to the People and Culture Director
- Submit finalist interview notes and resumes for offer approval; prepare offer letters and coordinate background checks
Onboarding and HR Administration
- Send offer letters and onboarding packets through Gusto (HR and payroll system); collect and track all pre-employment requirements
- Track background checks, clearances, certifications, and required trainings; send reminders until complete
- Maintain complete, audit-ready employee records (201 files)
- Schedule 30/60/90-day check-in meetings for the People and Culture Director
- Prepare welcome emails, system access requests, and first-week schedules for all new hires
Training Coordination
- Build and publish the training calendar at least 30 days in advance
- Schedule trainers, virtual meeting links, and sessions; manage registrations and attendance tracking
- Track completion of required trainings and flag employees who are behind schedule
- Route last-minute training requests to the People and Culture Director for approval before any changes are made to the calendar
Employee Engagement
- Coordinate logistics for team events, recognition programs, and incentives, including invitations, online orders, vendors, and timelines
- Manage the culture plan budget provided before each event; track spending and receipts
- Send monthly employee engagement surveys and summarize results for leadership review
- Schedule stay interviews and exit interviews
- Maintain HR trackers for headcount, open positions, turnover, and training completion
Payroll and Benefits Support (Preparation Only)
This role supports payroll preparation but does not process or approve payroll.
- Review timesheets in Gusto before each payroll cutoff; send an exceptions list covering missed punches, missing approvals, overtime spikes, and hours that do not match the schedule
- Remind employees and supervisors to submit and approve timecards before the deadline
- Check mileage reimbursement logs for completeness and accuracy before approval
- Maintain a payroll change log each pay period (new hires, terminations, pay rate changes, bonuses) and submit it before each payroll run
- Track PTO requests and balances; flag scheduling conflicts
- Maintain the payroll calendar and send reminders; answer basic employee questions and route pay-amount questions to the appropriate contact
- Collect I-9 documents and track completion deadlines (in-person document review is handled by a US-based representative)
- Prepare responses to unemployment claim notices for approval before the deadline
- Send benefits enrollment reminders for new hire and open enrollment periods; track completion
- Track workers' compensation injury report paperwork and route to the insurance contact
- Respond to employment verification requests using an approved template
What Success Looks Like
- Interviews scheduled within 2 business days of receiving a qualified application
- Job offers extended within 21 days for direct-care roles
- 100% of new hires complete all onboarding requirements before their first day of service
- Training calendar published 30 days in advance with no unapproved last-minute changes
- Engagement activities delivered on time and within the approved budget
- Timecard exceptions list and payroll change log submitted before every payroll cutoff
- Unemployment claim responses and I-9 tracking completed before their respective deadlines
Requirements
- Bachelor's degree in Psychology, Human Resource Management, Business Administration, or a related field
- At least 2 years of experience as an HR Generalist, Recruiter, or Talent Acquisition Specialist
- Experience recruiting for US-based companies is required — you will be sourcing, screening, and communicating with US candidates on behalf of a US employer
- Excellent written and spoken English — you will be the first point of contact for many US-based candidates and employees
- Highly organized, with strong follow-through and consistent attention to detail
- Reliable high-speed internet connection, backup power, and a quiet, professional home workspace
- Willingness to work night shift aligned to Arizona business hours
- Handles confidential information with full discretion; willing to sign a confidentiality agreement
Preferred Qualifications
- Experience recruiting in healthcare, social services, or high-volume BPO environments
- Familiarity with US timekeeping and payroll concepts, including overtime rules, PTO accrual, and pay periods
- Experience with Gusto or similar HR and payroll platforms
- Proficiency with Google Workspace and applicant tracking tools
Tools & Software
- Gusto (HR and payroll system): offer letters, onboarding packets, timesheet review
- Applicant tracking system: daily pipeline updates and the weekly hiring report
- US job boards (such as Indeed) for posting, refreshing, and sourcing
- Google Workspace: Gmail, Calendar (interview and training scheduling with video links), Docs, and Sheets
- Spreadsheets (Excel or Google Sheets): HR trackers, pivot tables, VLOOKUP and XLOOKUP
- Video meeting tools for phone and video screenings, trainings, and check-ins
What Makes You a Great Fit
- You have recruited for a US employer and can tell us exactly how long your last hire took, from posting to offer.
- You notice a missing clearance or an unapproved timesheet days before it becomes a problem, and you say so in writing.
- You follow a process, and you know which decisions are yours and which go to the Director for approval.
- You keep a manager on a different clock fully informed with short, clear updates, without being asked.
- You treat employee records, background reports, and pay information as confidential, every time.
- You have worked nights before, or you have a real plan for a long-term night schedule.
Benefits
What We Offer
- Up to $7/hour
- 100% remote work
- Full-time role
We hire for the long haul, so a steady track record of staying and growing always moves you up our list.
To apply:
Ensure your LinkedIn profile and resume are up-to-date and comprehensive (submit a comprehensive resume in English, PDF format), and complete the assessment in this link: