Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Step into the spotlight at The Autograph Lounge at The Cosmopolitan of Las Vegas, where every guest arrival is an opportunity to create a memorable first impression. As a Priority Check-In Lounge Representative, you’ll welcome guests with warmth, style, and exceptional service while providing a personalized, elevated check-in experience. If you love connecting with people, anticipating needs, and creating those little WOW moments that make a stay unforgettable, this is your opportunity to be part of something special at The Cosmopolitan! THE STARTING RATE: $21.00 / Per Hour THE DAY-TO-DAY: Open and close the Priority Lounge daily by following department standards, including running LMS/Opera arrival and departure reports, assigning rooms for Priority arrivals, ensuring amenities are sent, running next-day arrival reports, forwarding phones, and locking the Priority Lounge Ensure the Priority check-in and check-out process is thorough, efficient, and runs smoothly while maintaining an excellent working relationship between the property and guests Answer guest questions, facilitate reservations, and verify that special requests and amenities are delivered Enhance the guest experience by offering upgraded accommodations when available and promoting MGM Rewards enrollment and benefits Control and issue keys while protecting guest security, privacy, and confidentiality Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and balance all cash and cash equivalent transactions according to property cash handling procedures THE IDEAL CANDIDATE: Must be 18 years of age or older High School Diploma, GED or equivalent Food Handler’s Card One (1) year of prior relevant Front Desk, Concierge and/or Guest Services experience preferred Six (6) months of prior relevant cash handling experience preferred Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders, bilingual highly preferred Must be able to work various shifts, including weekends and all holidays THE PERKS & BENEFITS: Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our Cosmopolitan employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12432 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [email protected] We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.

Priority Check-In Lounge Representative - The Cosmopolitan.

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