Role Overview
A key position providing comprehensive support to the CEO across executive priorities and selected personal matters. The role requires a proactive, organised and digitally confident professional who can operate effectively in a fast-paced environment while leveraging Artificial Intelligence (AI), automation and AI-powered agents to enhance productivity, streamline workflows and improve efficiency.
Beyond traditional executive assistance, the successful candidate will be expected to identify opportunities for AI implementation, build and configure AI agents, and automate repetitive tasks and multi-step workflows. They should be comfortable experimenting with emerging technologies and translating AI capabilities into practical solutions that simplify daily operations and enable the CEO to focus on strategic priorities.
The ideal candidate is composed, resourceful and highly discreet, with the ability to anticipate requirements, manage competing priorities independently and ensure that business and personal matters are handled efficiently and confidentially.
Core Responsibilities
Executive Support
- Manage the CEO’s complex calendar, meetings, priorities and schedule.
- Coordinate with internal and external stakeholders and ensure timely follow-up on actions and commitments.
- Anticipate upcoming requirements, identify conflicts and proactively resolve scheduling and coordination issues.
- Prepare meeting materials, briefings, correspondence and executive communications as required.
- Track key actions, deadlines and decisions, ensuring matters are followed through to completion.
- Coordinate business travel, itineraries and associated logistics.
- Exercise sound judgement in determining what requires the CEO’s attention and what can be resolved independently.
- Handle sensitive and confidential information with a high degree of discretion and accuracy.
AI, Automation & AI Agent Development
- Build, configure and implement AI agents to support executive operations, research, scheduling, task management and administrative workflows.
- Develop AI-powered solutions that automate repetitive tasks, streamline processes and reduce manual intervention.
- Integrate AI tools with relevant business applications to improve information management, communication and workflow efficiency.
- Implement AI-assisted solutions for meeting preparation, minutes, action tracking, document creation, research and reporting.
- Identify opportunities to apply AI to everyday business challenges and translate them into practical, measurable improvements.
- Test, refine and maintain AI agents and automated workflows to ensure reliability, accuracy and effectiveness.
- Stay updated on emerging AI technologies, agent-building platforms and automation tools.
- Apply appropriate data privacy, security and human oversight when using AI, particularly when handling confidential information.
Personal Support
- Provide discreet and efficient support with selected personal matters, appointments, travel and day-to-day logistics.
- Coordinate personal schedules, bookings, arrangements and other practical requirements.
- Anticipate needs and resolve routine matters independently where appropriate.
- Learn and consistently apply the CEO’s preferences and ways of working.
- Use appropriate digital tools and automation to simplify scheduling and personal administration.
- Maintain professional boundaries and strict confidentiality at all times.
Requirements
- Proven experience in an Executive Assistant, Executive Coordinator or similar role, preferably supporting a CEO or C-level executive.
- Hands-on experience building or configuring AI agents, beyond basic use of ChatGPT or other AI assistants.
- Practical understanding of AI tools, large language models (LLMs), workflow automation and application integrations.
- Experience with platforms such as n8n, Make, Zapier or comparable AI and automation tools is an advantage.
- Ability to design automated workflows and connect applications using available integrations, APIs or no-code/low-code platforms.
- Strong organisational, communication, research and problem-solving skills.
- Ability to work independently, anticipate needs and manage competing priorities.
- High levels of discretion, adaptability, professionalism and attention to detail.
- A proactive mindset with a genuine interest in using technology to improve productivity and efficiency.