What you’ll do Monitor ingestion pipelines and dashboard health (e.g., Jovian/DataQA), tracking file, and transfer interface availability to ensure seamless data flow. Load, amend, maintain, and delete consumer (Metro2) and commercial data within Equifax databases. Identify and triage data quality issues proactively before they impact downstream systems, such as the Data Fabric. Maintain accurate tracking and reporting for regulatory and non-regulatory data ingestion issues. What experience you need High Scool Diploma Call Center / Back Office experience 1 year of experience working with databases Excel Experience Salesforce Knowledge Working knowledge of Google Workspace, MS Office (Excel), and web-based research tools/corporate registries. Sound judgment to evaluate documentation and reporting, and determine when to escalate complex issues to senior Analysts or management. What could set you apart Strong written and verbal communication skills in English (minimum B2/C1 equivalent) and Spanish. Proven ability to manage high-volume transactional workloads with minimal supervision, adhering strictly to established policies and procedures. Additional Requirements for Internal Candidates: Must have a minimum of one year of tenure in their current position. No active disciplinary actions within the last three months prior to and during the recruitment process. Must not be on a Performance Improvement Plan (PIP). Primary Location: CRI-Heredia Function: Function - Fulfillment / Operations Schedule: Full time At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision. If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to [email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Equifax participates in E-Verify and Right to Work (English and Spanish).

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