- To handle daily operation and ensure all related details are entered correctly in system.
- To track all incoming ocean import shipments and ensure that all documents are prepared prior to shipment arrival.
- To active involvement with problem-solving of issues presented.
- To review, acknowledge & follow up customers' SOP closely and develop good relations with customers.
- To review and check our SP's quotations and ensure SP charges as per agreed quotation.
- To check and issue invoices to customers and ensure the invoices are correct as per the agreement.
- To proactive and understand customers' needs and provide a professional service
- Understanding of transportation documentation and terms is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Strong desire to learn
- Good computer skills (Excel, Word, PowerPoint)
- Fluent in English