At Grand Hotel Timeo, a Belmond Hotel, we are looking for an empathetic, proactive, and refined Spa Therapist. In this role, you will dedicate yourself to delivering extraordinary wellness experiences within our brand-new, exclusive Dior Spa, anticipating our guests' every need for relaxation and rejuvenation with absolute elegance and discretion.
Primary Responsibilities Include
- Tailored Wellness Consultations: Review daily appointment lists and guest profiles to identify VIPs, repeat guests, and specific physical or wellness preferences, preparing highly customized treatment paths.
- Dior Treatment Excellence: Deliver an exceptional range of body and facial treatments, flawlessly executing the exclusive protocols, techniques, and storytelling of the Dior Spa brand.
- Bespoke Guest Journeys: Welcome guests warmly into the spa oasis, guiding them through a tailored introduction of the facilities, fragrances, and skincare collections to enhance their pre- and post-treatment experience.
- Cross-Departmental Synergy: Partner closely with the Spa Reception, Guest Relations, and Concierge teams to coordinate bespoke wellness amenities, celebratory gifts, or personalized farewell touches linked to the guests' stay.
- Ambience & Sanctuary Care: Maintain the absolute pristine condition, hygiene, and aesthetic standards of the treatment rooms and common areas, ensuring the entire environment perfectly mirrors the luxury alliance of Dior and Belmond.
Requirements
What You Bring
- Certifications: Mandatory and valid Professional Massage/Beautician Certification (Qualifica Professionale di Estetista / Massoterapeuta).
- Experience: Minimum 2 years of experience as a Spa Therapist in 5-star luxury hotel spas, premium wellness resorts, or high-end brand sanctuaries.
- Hospitality Mindset: Natural empathy, warmth, outstanding interpersonal skills, and a deeply soothing demeanor suited for discerning international guests.
- Precision & Adaptability: Problem-solving agility, high attention to detail, and a creative flair in customizing wellness journeys and guest surprise-and-delight moments.
- Languages: Fluency in Italian and English; additional languages are a plus.
Benefits
What We Offer:
At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- seasonal contract according to "C.C.N.L. Settore Turismo - Federalberghi."
- Corporate Welfare provided.
- FAST insurance provided.
- Tips
- Team social events.
- Meals provided at our staff canteen during working hours.
- A unique opportunity to gain experience in a world-class luxury environment.
- Participation in the hotel's training and development programs.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
About Us:
Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings.
The Belmond & LVMH Family
Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.