As the Assistant Restaurant General Manager in Amura at Mount Nelson, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you’ll deliver culinary excellence by working closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. Our signature restaurant, offers an immersive marine dining experience, transporting guests into the mysterious beauty and biodiversity of the surrounding Two Oceans.
Primary Responsibilities Include:
- Assisting the Restaurant GM in managing day-to-day operations, ensuring smooth and efficient service.
- Ensure through regular monitoring of guest feedback, queries and complaints for delivering prompt, efficient and accurate service.
- Adhere to revenue and cost budgets and plan operational resources accordingly in order to achieve required targets.
- Continuously improve and innovate the services to achieve a larger market share and retain regular guests of the outlet.
- Work with the Director of Food and Beverage on creating appropriate wine and beverage lists.
- Create a work environment that is high in employee morale and provides constant learning & development.
- Run all necessary training on service, food, beverages, standard practices etc. for the team and ensure that duties are carried out in accordance with Leading Quality Assessment (LQA) standards.
- Responsible for certain reporting deadlines, payroll & rosters.
Requirements
What You Bring:
- 3-5 years F&B management experience in a luxury environment.
- Excellent leaderships skills.
- Knowledge of silverware – advantageous.
- Good knowledge of food cost, employee scheduling and payroll
- Working knowledge of general restaurant operations.
Benefits
What We Offer:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.