As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance throughout the product/service delivery process. You serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to: Provide technical support for operational issues Serve as internal resource person and provide operational support to continually improve service. Help roll out and maintain software and manual and automated processes. Train users Help prepare technical notes to enhance the skills and knowledge of users Help practitioners follow procedures and use your unit’s tools and systems What we offer* Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table College diploma in a related field A minimum of two years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is require Decision quality, Drive results, Ensures accountability, Plans and aligns, Situational adaptability Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Trade Union (If applicable) Job Family Human resources (FG) Unposting Date 2026-11-4 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.

Technician, Skills training and competency development.

more at Desjardins.

Senior Advisor, Actuarial analysis and statistics

Senior Advisor, Business strategies

Associate Wealth Management Advisor

similar roles.

Lead QA Engineer

Senior Specialist, Quality Assurance

Software QA Engineer

Test Engineer

Automation Engineer/Tester

Systems Tester