Why Ryan? Flexible Work Environment Award-Winning Culture World-Class Benefits and Compensation Accelerated Career Path Community Outreach Mentorship Opportunities Wellness-Centric Benefits The IT Project Manager reports directly to the Chief Information Officer (CIO) and leads the delivery and implementation of technical IT projects across infrastructure, applications, and other enterprise technology initiatives. This role is critical to Ryan’s overall project delivery success, ensuring initiatives are effectively planned, coordinated, and executed on time, within scope and budget, and aligned with business priorities. Duties and responsibilities, as they align to Ryan’s Key Results People Provide effective project leadership across technology initiatives, fostering accountability, collaboration, and a strong delivery mindset among project team members. Lead cross-functional project teams consisting of IT, business, vendor, and implementation partner resources to successfully achieve project objectives. Establish clear roles, responsibilities, expectations, and communication practices across project teams. Build trusted relationships with business stakeholders, technology leaders, product owners, and technical teams to facilitate effective decision-making and issue resolution. Promote a culture of transparency, continuous improvement, and shared accountability throughout the project lifecycle. Coach project team members on project management disciplines, delivery practices, risk management, and effective stakeholder engagement. Facilitate collaboration across global, regional, and functional teams to ensure alignment on project priorities, dependencies, and outcomes. Client Plan and manage technology projects from initiation through implementation, ensuring delivery within agreed scope, schedule, budget, and quality expectations. Partner with business and technology stakeholders to define project objectives, requirements, success criteria, deliverables, and implementation plans. Develop and maintain comprehensive project plans, including milestones, resource requirements, dependencies, budgets, risks, and critical-path activities. Provide clear, timely project status reporting to stakeholders and leadership, including progress against milestones, key decisions, risks, issues, and recommended actions. Proactively identify and manage project risks, issues, constraints, and dependencies, escalating appropriately to maintain delivery momentum. Coordinate activities across application, infrastructure, security, data, architecture, integration, and business teams as required by the initiative. Manage third-party vendors and implementation partners, including deliverables, timelines, dependencies, and performance against project commitments. Lead project governance meetings, working sessions, steering committee discussions, and executive-level project updates as appropriate. Coordinate testing, deployment, change management, training, and business-readiness activities to support successful implementation and adoption. Ensure effective transition of completed solutions to operational and support teams. Value Apply consistent project management methodologies, governance standards, tools, and controls to improve delivery predictability and project outcomes. Establish and track project KPIs, milestones, financial performance, resource utilization, risks, and value-realization measures. Manage project budgets and forecasts, identifying variances and taking appropriate corrective action to maintain financial discipline. Ensure technology investments remain aligned with approved business cases, strategic objectives, and expected business outcomes. Identify opportunities to improve project delivery through standardization, automation, agile practices, and continuous process improvement. Maintain accurate project documentation, including project plans, RAID logs, decision logs, status reports, financial tracking, and governance materials. Ensure projects comply with applicable technology, security, architecture, data privacy, audit, and regulatory requirements. Support portfolio planning and prioritization by providing accurate information regarding project capacity, dependencies, timelines, costs, and delivery risks. Conduct project retrospectives and incorporate lessons learned into future delivery practices. Education and Experience Bachelor’s degree in Information Systems, Computer Science, Business Administration, Project Management, or a related field. 5–8+ years of experience managing technology projects in complex enterprise environments. Demonstrated experience leading cross-functional IT projects involving enterprise applications, infrastructure, integrations, data, or digital transformation initiatives. Strong knowledge of project management methodologies and delivery frameworks, including Agile, Waterfall, and hybrid approaches. Experience developing and managing project plans, budgets, forecasts, resource plans, RAID logs, dependencies, and executive-level status reporting. Demonstrated ability to manage multiple priorities and projects while maintaining strong attention to scope, schedule, budget, quality, and business outcomes. Experience working with geographically dispersed teams, external vendors, and implementation partners. Strong stakeholder management, facilitation, communication, negotiation, problem-solving, and organizational skills. Ability to communicate complex technology concepts, project risks, and delivery considerations effectively to both technical and non-technical audiences. Experience with enterprise project and portfolio management tools and collaboration platforms. PMP, PMI-ACP, Certified ScrumMaster (CSM), or similar project management certification preferred. Experience within a global professional services or similarly complex organization preferred. Equal Opportunity Employer: disability/veteran Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or [email protected] if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.

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