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JLJll logo

Jll

Remote

Customer Services Coordinator 高级客服专员.

REMOTEPEOPLE & OPS
JLL empowers you to shape a brighter way. Our people at JLL and are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. How We support the Whole You: Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security. Benefits to eligible employees, include: · Annual Leave · Sick Leave · Staff referral bonus · On-the-job training · Promotion opportunities · Commercial health insurance What this job involves, 1.负责来访接待、访客引导,按需安排茶水服务,维护接待区域环境规范整洁; 2.负责会议室预定及管理、会议设施巡查,做好会前会中会后全流程服务响应; 3.对接现场服务要求,响应各类服务需求; 4.解决各类突发事件,处理投诉和建议,沟通并及时向上汇报; 5.确保定期的客户满意度考核达到要求; 6.服从轮岗安排,在不同服务场景轮换学习; 7.完成上级安排的其他工作。 Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills Required 1.大专及以上,本科优先;商务会务、高端接待、酒店物业相关经验优先,服务类相关专业优先; 2.形象端庄,谈吐得体,亲和力强,主动服务意识强,善于团队协作; 3.良好的沟通表达能力,具备基础英文听说能力; 4.熟悉电脑及办公软件使用; 5.良好的应变与抗压能力; 6.接受岗位轮岗安排,愿意在不同服务场景中持续提升。 Preferred * If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. Location: On-site –Shenzhen, GD Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement and Supplemental Privacy Statement for Individuals in China. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
Pay
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Where
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Work
Remote
Type
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Posted
26 Oct, 2026
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