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About the Role
As a Junior Community Manager, you will implement engaging social media and communication campaigns that align with broader brand strategies. Working alongside an amazing team in Milan for best-in-class clients, you will cultivate online communities and help create impactful, culturally relevant work. We are looking for someone fast, flexible, and eager to jump on new opportunities.
Responsibilities:
- Manage online communities and curate user-generated content natively and through management platforms like Sprinklr.
- Schedule posts and use social listening tools (e.g., Sprinklr, Brandwatch) to monitor brand sentiment and emerging trends.
- Perform data analysis to track campaign KPIs and support the team in maintaining high creative quality.
- Create and execute multi-channel editorial plans across platforms such as Facebook, Instagram, TikTok, and other relevant channels.
- Stay up-to-date with the latest developments and best practices in social media marketing.
- Proactively bring fresh ideas and innovative solutions to the table.
About You
The essentials:
- 1+ years of experience in advertising or agency environments as a Social Media Manager or Community Manager.
- Professional fluency in both English and Italian.
- Strong creative mindset with a genuine curiosity for social media trends and creative platforms.
- Proactive approach to problem-solving, supported by a collaborative team environment.
- Comfort working both independently and collaboratively across multidisciplinary teams.
Not a must, but a plus:
- Familiarity with advanced analytics or social listening suites beyond standard native platform insights.
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About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.